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Compare Zendesk Chat vs MyLiveChat vs ZoomInfo Chat

Zendesk Chat - Live Chat Software
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MyLiveChat - Live Chat Software
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Overview

Description

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Starts from $15
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.0/10

8.8/10

User Ratings

2.6

(6)
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Software Demo

Demo

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MyLiveChat has not given any software demo yet

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Features

Total Features

9 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , Billed Yearly
          • $15
          Pricing Plans
          • Sell Team

            • Email integration

            • Up to 3 paid users

            • 1 custom sales pipeline

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          • Sell professional

            • Email integration

            • Unlimited paid users

            • 1 custom sales pipeline

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          • Sell Enterprise

            • Email integration

            • Unlimited paid users

            • 2 sales pipelines

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          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          2

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          4

          Expert's Review generated by AI

          Zendesk Chat is a total game-changer for businesses, providing a convenient way to engage with customers in real-time. Users appreciate features like chat allocation, profile picture ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Integrates well with other Zendesk products for seamless customer support management.

          • Easy to use interface, allowing for efficient communication and chat management.

          • Real-time connection and communication with customers, facilitating prompt issue resolution.

          • Provides a range of useful features like chat hours, notifications, triggers, and automations.

          • User-friendly platform for both administrators and agents, enhancing productivity and efficiency.

          • Some challenges with integration, especially when accessing CRM software behind firewalls.

          • Lack of advanced capabilities like screen sharing for both agents and customers.

          • Limited customization options in certain features like the rating system.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Media and Screenshots

          Screenshots

          5 Screenshots

          MyLiveChat Screenshots

          6 Screenshots

          Videos
          video-0

          4 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Chat and MyLiveChat offer a Free Trial.

          Zendesk Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          MyLiveChat is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zendesk Chat Starts at $19/User/Month when Billed Yearly whereas for MyLiveChat Starts at $15/Month.

          Some top alternatives to Zendesk Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom, Comm100 Live Chat, Smartchat, raychat, Freshchat, RingCentral Engage Digital and Let's Connect.

          Some top alternatives to MyLiveChat includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Lime Talk, Provide Support, HelpOnClick, WebsiteAlive, Smartchat and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].