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Compare Voxta vs Dialpad Contact Center

Voxta - Conversation Intelligence Software
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Overview

Description

Introducing Voxta, the ultimate voice assistant solution for call centers and mobile apps. Offering round-the-clock customer service, Voxta engages with customers and reduces wait times and ... Read More

Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $75
Free Trial Availability
  • No free trial
User Ratings
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Features

Total Features

15 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $75
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for the product

        Excellent

        31

        Very Good

        3

        Good

        0

        Poor

        1

        Terible

        0

        Expert's Review generated by AI

        Voxta has revolutionized our approach to customer service by automating routine interactions and delivering consistent 24/7 support. Its integration with our APIs was smooth, and the multilingual ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Voxta delivers uninterrupted service by functioning around the clock, significantly enhancing customer satisfaction and ensuring queries are addressed at any time.

        • With support for English and Indian languages, Voxta enables personalized communication across diverse user bases, making it ideal for regional markets.

        • The platform integrates effortlessly with client APIs, allowing for a smooth transition into existing infrastructures without major development overhead.

        • By handling frequently asked questions and basic issues autonomously, Voxta reduces the burden on human agents and improves resolution speed.

        • Deep customizations might require more technical intervention, which could be a barrier for smaller teams or those without dedicated IT support.

        • While basic functions are easy to implement, unlocking the platform’s full potential may require training or onboarding time

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        Wework

        Wework

        UBER

        UBER

        TED

        TED

        Media and Screenshots

        Screenshots
        Voxta

        3 Screenshots

        Dialpad Contact Center

        3 Screenshots

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Dialpad Contact Center offers Free Trial, but Voxta does not.

        Voxta is designed for Large Enterprises, Medium Business and Small Business.

        Dialpad Contact Center is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Dialpad Contact Center begins at $75/User/Month, while pricing details for Voxta are unavailable.

        Some top alternatives to Voxta includes GenieTalk.ai, NordPass, Dialpad Contact Center, VoiceIQ, PolyAI, Floatbot, Convin, Avoma and Gong.

        Some top alternatives to Dialpad Contact Center includes Call Center Studio, UJET, Zultys MXIE, Callision, Voximplant Kit, ice Contact Center, VoiceIQ, RingCentral Contact Center and SmartSpeech.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].