Compare VoiceOps vs Cognigy Insights

Overview

Key features

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Integratons

Media & Screenshots

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	VoiceOps (15) Get Quote Get Quote	Cognigy Insights Get Quote Get Quote

Overview
Affiliate Disclosure

Description	VoiceOps is a revolutionary call centre coaching and enablement software designed to bolster Return On Investment (ROI). By harnessing the power of data and transforming it into tangible ... Read More	Cognigy Insights delivers a comprehensive analytics suite for Conversational AI. Our software spotlights where performance can be improved, enabling you to reach higher NLU accuracy. ... Read More
Free Trial Availability	No free trial	Free Trial available
User Ratings	4.8 (27)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	19 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Small Business Individuals Large Enterprises Freelancers	Medium Business Small Business Individuals Large Enterprises Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.8 (based on 27 reviews)	No reviews available for the product
Rating Distribution	Excellent 13 Very Good 2 Good 0 Poor 0 Terible 0	No reviews available for the product
Expert's Review generated by AI	VoiceOps is a powerful solution that transforms call center coaching with precision and clarity. As a user, I found its ability to convert voice data into actionable insights truly empowering. ...Read more	No Expert ai Review available for the product
Pros and Cons	VoiceOps turns raw call data into actionable insights, enabling data-backed coaching for better decision-making and performance optimization. By focusing on habits and execution, it empowers reps to make consistent behavioral improvements that align with business goals. The software supports frequent, scalable coaching sessions, allowing teams to continuously refine skills without straining resources. With its targeted performance improvement capabilities, VoiceOps directly contributes to better ROI across customer support functions. VoiceOps focuses primarily on voice interaction data, potentially missing out on valuable insights from chat and messaging platforms. Compared to other enterprise tools, the range of third-party integrations may be more constrained, especially for non-telephony systems.
Positive Reviews	No reviews available for the product	No reviews available for the product
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Customers

Customers	Square Airstrike FundingCircle	Daimler Henkel Bosch

Media and Screenshots

Screenshots	4 Screenshots	No screenshots available.
Videos	1 Videos	3 Videos

Alternatives

Alternatives	NordPass 4.7 VoiceIQ Rezo.AI	Alterra IntelliJ IDEA 4.6 IBM Cognos Analytics 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Cognigy Insights offers Free Trial, but VoiceOps does not.

VoiceOps is designed for Large Enterprises, Medium Business and Small Business.

Cognigy Insights is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both VoiceOps and Cognigy Insights are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to VoiceOps includes NordPass, VoiceIQ, Rezo.AI, i2x, Refract, Kindly Conversion Optimization, Observe.AI, Cognigy Insights, Convin and Avoma.

Some top alternatives to Cognigy Insights includes Alterra, IntelliJ IDEA, IBM Cognos Analytics, Conversational AI Bot, OneDash, Botbot.AI, yellow.ai, DataChat, Kindly Conversion Optimization and Convin.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare VoiceOps vs Cognigy Insights

VoiceOps

Cognigy Insights

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure