Compare Userback vs Backlog vs ClickUp vs Smartsheet

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Userback (180) Visit website Visit Website	Backlog (256) Visit website Visit Website

Overview
Affiliate Disclosure

Description	Userback is the ultimate feedback management tool that streamlines the collaboration between users and their customers. With Userback, users can easily add multiple projects and team ... Read More	Backlog is a project management software that helps teams work better together. By combining the power and simplicity of Scrum, Backlog lets you focus on what's important - your work, not ... Read More
Entry Level Pricing	Starts from $14 , Billed Yearly	Starts from $29.16 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.1/10	9.0/10
User Ratings	4.7 (113)	4.3 (164)
	Visit website	Visit website

Features

Total Features	11 Features	37 Features
Unique Features
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Pricing

Pricing Option
Starting From	$14 , Billed Yearly	$29.16 , Billed Yearly
Pricing Pans	Solo Get Started 2 Users 1 Project Unlimited Reporters Show more + Startup Get Started 10 Users Unlimited Projects Includes features of Solo plan, plus Show more + Company Get Started 15 Users Unlimited Projects Includes features of Startup plan, plus Show more + Browse all pricing plans	Free Get Started 10 users 1 project 100 MB storage Show more + Starter Get Started 30 users 5 projects 1 GB storage Show more + Standard Get Started Unlimited users 100 projects 30 GB storage Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.7 (based on 113 reviews)	4.3 (based on 164 reviews)
Rating Distribution	Excellent 152 Very Good 26 Good 2 Poor 0 Terible 0	Excellent 168 Very Good 82 Good 6 Poor 0 Terible 0
Expert's Review generated by AI	Userback is a powerful tool that has received high praise from users worldwide for its ease of use and array of features that streamline feedback collection and project management. Users ...Read more	Backlog has earned a positive reputation as an intuitive and effective project management and collaboration tool, particularly for small to mid-sized teams. Its standout features include ...Read more
Pros and Cons	Easy to use and intuitive interface for both support representatives and end users. Seamless integration with website projects, enabling screenshot notation and user feedback. Facilitates communication within teams and with clients, saving time and enhancing collaboration. Customizable feedback collection with user-friendly interface, enhancing user satisfaction and product improvement. Limited integration with some platforms like Salesforce, WordPress, and Joomla, affecting the ease of installation for some users. Pricing concerns, especially for smaller businesses or freelancers. Limited customizations for the widget's position on the screen. Some users face challenges with notifications, user identity, and missing features like grouping repetitive feedback.	User-friendly interface and simplicity, making it easy for teams of all sizes to use and adopt quickly with minimal training. Efficient task management capabilities including assigning, tracking, and prioritizing tasks to ensure better workflow and productivity. Flexible customization options such as custom fields, templates, themes, and seamless API integrations for enhanced project management. Effective tools for bug tracking, issue reporting, and collaboration within teams and with clients, streamlining communication and documentation. Limited advanced functionality such as the inability to set up multi-level parent-child task relationships or track time for subtasks. Reports and analytics are basic, lacking extensive customization or detailed summaries compared to other tools. File attachment size limitations and cumbersome file management hinder a seamless workflow for larger documentation needs. Complexity in setup for newcomers, such as configuring new projects, user permissions, or custom fields for organization-wide use.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Basecamp 4.1 (18719 reviews) Trello 4.3 (34350 reviews)	Microsoft Teams 4.3 (32097 reviews) Cacoo 4.5 (302 reviews) Slack 4.5 (35011 reviews)

Customers

Customers	No Customers information available.	Adobe Omron Softbank robotics

Media and Screenshots

Screenshots	8 Screenshots	8 Screenshots
Videos	2 Videos	5 Videos

Alternatives

Alternatives	Backlogs Backlog 4.3 ReportBugz	ClickUp 4.4 Smartsheet 4.1 Miro 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Userback and Backlog offer a Free Trial.

Userback is designed for Individuals, Freelancers, Medium Business and Small Business.

Backlog is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Userback Starts at $14/Month when Billed Yearly whereas for Backlog Starts at $29.16/Month when Billed Yearly.

Some top alternatives to Userback includes Backlogs, Backlog, ReportBugz, Buglog, Usersnap, Ybug, Bug-Track.com, Disbug, Feedback Monkey and Toybox.

Some top alternatives to Backlog includes ClickUp, Smartsheet, Miro, Process Street, Wrike, Notion, HubSpot CRM, Jira, TeamGantt, FogBugz, Teamwork, ProjectManager.com, Trackboard, TaskBranch, Quick Base, TestRail, Height and Project Insight.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Userback vs Backlog vs ClickUp vs Smartsheet

Userback

Backlog

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure