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Compare SurveyLab vs Zonka Feedback

Overview

Description

SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring ... Read More

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $24 , Billed Yearly
Free Trial Availability
Spotsaas Score

Not Available

9.8/10

User Ratings

4.8

(99)
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Features

Total Features

0 Features

28 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $24 , Billed Yearly
        Pricing Pans
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

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        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans
        Pricing Pagesurveylab pricingzonka-feedback pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        32

        Very Good

        6

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        47

        Very Good

        1

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        MySurveyLab receives glowing reviews from users over the past year, highlighting its strengths and positive impact on various projects. Users appreciate the convenience and user-friendly ...Read more

        Zonka Feedback stands out as a powerful and user-friendly survey tool, highly praised by its users for various reasons. Customers appreciate its ease of use, clean interface, and efficient ...Read more

        Pros and Cons
        • Intuitive and easy-to-use interface for creating surveys quickly and efficiently.

        • Multiple channels for gathering responses, offering flexibility in reaching diverse customers.

        • User-friendly platform with clear reporting and dashboard metrics.

        • Responsive customer support team providing quick and helpful assistance.

        • Convenient access to real-time reports and customizable survey features.

        • Some users experienced sluggish loading times and difficulty in discovering essential features.

        • Limited payment options for specific services, like sampling, affecting user payment preferences.

        • Interface design and menu settings could be simplified for easier navigation.

        • Easy to use and clean interface, suitable for enterprise products.

        • API is easy to use and offline survey tools are excellent.

        • Provides templates, survey logic, and other useful features for easy and powerful data collection.

        • Customizable surveys and feedback forms with a modern interface.

        • Comprehensive solution with features like WYSIWYG Survey Builder, templates, and survey logic.

        • Lack of application intelligence behind the survey.

        • Limitations in downloading all feedback comments in the PDF format.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        No screenshots available.

        Zonka Feedback screenshot

        5 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both SurveyLab and Zonka Feedback offer a Free Trial.

        SurveyLab is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Zonka Feedback is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Zonka Feedback begins at $24/Month when Billed Yearly, while pricing details for SurveyLab are unavailable.

        Some top alternatives to SurveyLab includes and Zonka Feedback.

        Some top alternatives to Zonka Feedback includes Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore, SoluCX, UserSpeaks, Zeview, SatisMeter and ZenSurvey.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].