spotsaas-logo
Get Listed

Compare Servetel vs Vonage Contact Center

Servetel - Call Center Software
Get Quote
Get Quote
Get Quote

Overview

Description

Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The ... Read More

Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

8.3/10

Not Available

User Ratings
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

8 Features

0 Features

Unique Features

    No features

    Get Quote
    Get Quote

    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pageservetel pricingvonage-contact-center pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        No Reviews

        No reviews available for the product

        Excellent

        40

        Very Good

        26

        Good

        4

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Vonage Contact Center, formerly known as NewVoiceMedia, shines as a user-friendly solution that seamlessly integrates with Salesforce, making it a solid choice for sales phone systems. Users ...Read more

        Pros and Cons
        • Seamless integration with Salesforce, enhancing workflow efficiency for sales teams.

        • Excellent customer service and support, providing prompt assistance and guidance during implementation.

        • Easy to use, intuitive interface, allowing smooth operation for businesses.

        • Reliable call connectivity and functionalities, such as SMS, chat, and call reporting.

        • Scalability and flexibility in adapting to changing business needs and growth.

        • Some users find the system too technical, suggesting a better user interface for improved usability.

        • Limited marketplace selection for additional apps and connectors, impacting advanced functionality options.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Cipla

        Cipla

        OLA

        OLA

        Cars24

        Cars24

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos
        video-0

        3 Videos

        video-0

        2 Videos

        Add to Compare

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Servetel offers Free Trial, but Vonage Contact Center does not.

        Servetel is designed for Large Enterprises, Medium Business and Small Business.

        Vonage Contact Center is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Servetel and Vonage Contact Center are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Servetel includes Nextiva, Knowlarity, Call Center Studio, TelebuHub, VCC Live, Callision, Vonage Contact Center, My Hotline, Mobcall, CallMatrix and MyOperator.

        Some top alternatives to Vonage Contact Center includes FIVE CRM, uContact, Call Center Studio, Aircall, UJET, VCC Live, Zultys MXIE, ice Contact Center, RingCentral Contact Center and Focus Contact Center.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].