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Compare Request Tracker vs osTicket vs Zoho Desk vs Zendesk Support

Overview

Description

Request Tracker is an open source bug tracking software, which aims to simplify bug reporting and bug management. It has been adopted by companies ranging from small businesses to large ... Read More

osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $9
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

8.1/10

9.6/10

User Ratings

2.8

(10)

4.3

(56)

Features

Total Features

5 Features

16 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $9
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          osticket pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          5

          Very Good

          1

          Good

          3

          Poor

          1

          Terible

          0

          Excellent

          31

          Very Good

          8

          Good

          2

          Poor

          0

          Terible

          1

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Custom Fields screenshot

          11 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].