Snappy offers Free Trial, but Promptly does not.
Promptly is designed for Individuals, Medium Business and Small Business.
Snappy is designed for Large Enterprises, Medium Business and Small Business.
The starting price of Snappy begins at $15/User/Month, while pricing details for Promptly are unavailable.
Some top alternatives to Promptly includes SalesCRM, Snappy, Keeping, Tender Support, Support.cc by 500apps, SmartSupport, Little SaaS Communication, Qualified, Workvivo, KnowledgeBase, TestBox and Sociocs.
Some top alternatives to Snappy includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, lemtalk, Spiceworks Help Desk, LabiDesk, HESK, Support.cc by 500apps and BoldDesk.