Yes, both PointHelp and SmartSupport offer a Free Trial.
PointHelp is designed for Individuals, Freelancers, Medium Business and Small Business.
SmartSupport is designed for Large Enterprises, Medium Business and Small Business.
The starting price of PointHelp begins at $7.99/Month, while pricing details for SmartSupport are unavailable.
Some top alternatives to PointHelp includes SmartSupport, HelpHero, Sidekick, HelpHub, Qualified, Workvivo, HelpKit, Notice, ClickHelp and IFTTT.
Some top alternatives to SmartSupport includes KBPublisher, Drupal Wiki, TWiki, KnowledgeBase Manager Pro, Omnistar Kbase, Talisma KnowledgeBase, KnowledgeOwl, PaceKB, KnowledgeBase and ProProfs Knowledge Base.