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Compare PagerDuty vs atSpoke vs Freshservice

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atSpoke - Service Desk Software
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Overview

Description

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More

The atSpoke Service Desk Software is the leading platform for Learning Organizations. atSpoke gives organizations a way to build a culture of service, dramatically improve customer ... Read More

Entry Level Pricing
  • Starts from $10
  • Starts from $5
Free Trial Availability
  • No free trial
Spotsaas Score

9.8/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

6 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $10
        • $5
        Pricing Plans
        • Starter

          • Unlimited domestic phone / SMS notifications

          • Unlimited API calls

          • No maintenance windows ever

        • Team

          • Includes Starter Plan features, plus

          • Unlimited global phone / SMS notifications

          • 350+ out of the box integrations

          Show more +

        • Business

          • Includes Team Plan features, plus

          • SSO and advanced permissions

          • Advanced ITSM Integrations

          Show more +

        • Browse all pricing plans
        • Not Available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        203

        Very Good

        54

        Good

        1

        Poor

        0

        Terible

        0

        Excellent

        40

        Very Good

        20

        Good

        2

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Efficient real-time alerting system that ensures timely responses and resolution of incidents.

        • User-friendly interface with intuitive design, making it easy to navigate and use.

        • Seamless integration with a variety of applications, enabling better automation and workflow enhancement.

        • Reliable on-call scheduling feature for continuous coverage and quick overrides when needed.

        • Customizable alerting mechanisms based on severity, contributing to focused attention on critical issues.

        • Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently.

        • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Customers

        Customers
        Vodafone

        Vodafone

        OVO Energy Powers Digital Transformation

        OVO Energy Powers Digital Transformation

        PagerDuty

        PagerDuty

        Fortune

        Fortune

        Drift

        Drift

        Glossier

        Glossier

        Media and Screenshots

        Screenshots
        Cut down on noise

        5 Screenshots

        No screenshots available.

        Videos
        video-0

        3 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        PagerDuty offers Free Trial, but atSpoke does not.

        PagerDuty is designed for Large Enterprises, Medium Business and Small Business.

        atSpoke is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for PagerDuty Starts at $10 whereas for atSpoke Starts at $5/User/Month.

        Some top alternatives to PagerDuty includes Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud, AlertOps, Splunk On-Call, Splunk Enterprise, ServiceNow Customer Service Management, Zenduty and StatusCast Incident Management.

        Some top alternatives to atSpoke includes Okta, SailPoint IdentityNow, PeoplePlatform, Oracle Identity Management, One Identity, OneLogin, Teamstack, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Halo Service Desk and Auth0.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].