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Compare Olark vs SilkStart

Olark - Live Chat Software
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SilkStart - Association Management Software
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Overview

Description

Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers ... Read More

SilkStart is association management software that enables associations to build strong, healthy relationships with members. With member-facing tools to keep them engaged and automated ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $200 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.4/10

Not Available

User Ratings

4.3

(60)
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Software Demo

Demo

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Features

Total Features

8 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $200 , Billed Yearly
        Pricing Pans
        • Not Available
        • PREMIUM

          • Up to 500 active members

          • Member Management

          • Website & CMS

          Show more +

        • MULTI-CHAPTER

          • Up to 10 Chapters (*$39/additional chapter)

          • Member Management

          • Website & CMS

          Show more +

        Pricing Pageolark pricingsilkstart pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Installed - Windows
        • Mobile - Android
        • Browser Based (Cloud)
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Android
        • Browser Based (Cloud)
        • Mobile - iOS
        • Installed - Mac
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        146

        Very Good

        74

        Good

        18

        Poor

        8

        Terible

        4

        Excellent

        8

        Very Good

        3

        Good

        0

        Poor

        0

        Terible

        1

        Expert's Review generated by AI

        Olark is a highly regarded chat platform that stands out for its ease of use and implementation. Users appreciate features like surveys, customer support, and the chatbot functionality. The ...Read more

        SilkStart has garnered a consistent stream of positive reviews over the past year. Users appreciate its intuitive CRM, event management, and newsletter creation features, making it a valuable ...Read more

        Pros and Cons
        • Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.

        • Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates.

        • Provides basic features needed for customer chat, such as automated responses and chat management tools.

        • Offers customization options for branding and messaging, enhancing user experience.

        • Integrates well with other software solutions, improving workflow efficiency.

        • Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.

        • Pricing structure, particularly for add-on features, may deter small startups or users on a budget.

        • Some users report occasional technical issues like slow loading times or glitches with the availability toggle.

        • Intuitive and easy to use platform, with a short learning curve for users.

        • Excellent customer support, providing quick responses and efficient solutions.

        • Automates tasks such as sending emails, scheduling events, and tracking memberships, enhancing organizational efficiency.

        • Customization features allow tailored solutions for different organizations.

        • Streamlines membership management and communication processes, including creating reports for active and inactive members.

        • Limited capabilities to seamlessly integrate with other systems, requiring additional steps for certain tasks.

        • Occasional delays in support response times due to the rapid growth of the platform.

        • Lack of a comprehensive discussion or forums feature for enhanced communication.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        Viatec

        Viatec

        Gawl

        Gawl

        NCAHQ

        NCAHQ

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos
        video-0

        2 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Olark and SilkStart offer a Free Trial.

        Olark is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        SilkStart is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of SilkStart begins at $200/Month when Billed Yearly, while pricing details for Olark are unavailable.

        Some top alternatives to Olark includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, Intercom, Smartchat, LinkedChat, ChatFlow247 and Freshchat.

        Some top alternatives to SilkStart includes 123Signup, ClubExpress, MemberLeap, MemberSuite, Nimble AMS, MemberClicks, GrowthZone, YourMembership, Join It and Springly.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].