Compare Intercom vs Pipedrive vs HubSpot CRM vs ClickUp

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Intercom (2496) Visit website Visit Website	Pipedrive (2966) Visit website Visit Website *sponsored

Overview
Affiliate Disclosure

Description	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More	Pipedrive is a sales pipeline management software. It organizes your entire sales process. Pipedrive's sales platform is built so that everyone in your company from the CEO to new starter ... Read More
Entry Level Pricing	Starts from $59	Starts from $9.90 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	9.8/10	9.6/10
User Ratings	4.3 (2278)	4.5 (5199)
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Features

Total Features	9 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$59	$9.90 , Billed Yearly
Pricing Pans	Not Available	Essential Get Started Lead, deal, calendar and pipeline management Simple data import and easy customization 24/7 support and 300+ integrations Advanced Get Started Includes features of Essential plan, plus Full email sync with templates and scheduling Group emailing plus open and click tracking Show more + Professional Get Started Includes features of Advanced plan, plus Create, manage and eSign documents and contracts Revenue projections, forecasts and enhanced custom reporting Browse all pricing plans
Pricing Page
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Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
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User Reviews

User Ratings	4.3 (based on 2278 reviews)	4.5 (based on 5199 reviews)
Rating Distribution	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31	Excellent 2339 Very Good 495 Good 70 Poor 17 Terible 45
Expert's Review generated by AI	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more	Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a ...Read more
Pros and Cons	Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities. Long wait times for customer service representatives could be a drawback for some users.	Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses. Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs. Clear, visual layout for tracking sales processes, deals, and project progression. Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance. Some users find the system complex initially, requiring proper guidance and support for efficient use. The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases. Advanced users occasionally express the need for more sophisticated or customizable feature sets. Limited ability to link certain relationships (e.g., spouses), which can be a frustration for specific workflows.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Trello 4.3 (34350 reviews) WordPress 4.1 (25641 reviews) MailChimp 3.9 (27427 reviews)	Quickbooks 4.4 (27182 reviews) Zoom 3.7 (69243 reviews) Google Meet 4.4 (5334 reviews)

Customers

Customers	No Customers information available.	Festo Remax Vimeo

Media and Screenshots

Screenshots	1 Screenshots	5 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	HubSpot CRM 4.2 ClickUp 4.4 Freshsales 4.6

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Pipedrive offers Free Trial, but Intercom does not.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

Pipedrive is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Intercom Starts at $59/Month whereas for Pipedrive Starts at $9.90/User/Month when Billed Yearly.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to Pipedrive includes HubSpot CRM, ClickUp, Freshsales, Salesflare, Close, Vendasta, Keap, Salesforce, Onpipeline, Pipeliner CRM, SalesCRM, Salesdash CRM, Pipeline CRM, CRM.io by 500apps and Pype Intelligent CRM.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Intercom vs Pipedrive vs HubSpot CRM vs ClickUp

Intercom

Pipedrive

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure