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Compare Dynamic Contact Center Manager vs FCI CCM vs Zoho Desk vs Zendesk Support

FCI CCM - Help Desk Software
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Overview

Description

Contact center infrastructure deployment and operation typically require highly skilled CTI engineers. When faced with sudden, dynamic changes, the contact center operators typically ... Read More

FCI CCM provides a powerful platform to create and deploy targeted, personalized customer conversations via their choice of channels. This software boasts tools such as configurable ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

Not Available

Not Available

User Ratings

3.8

(1)
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Software Demo

Demo

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Features

Total Features

0 Features

15 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        Pricing information not available

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        3.8

        (based on 1 reviews)

        Rating Distribution

        No Reviews

        No reviews available for the product

        Excellent

        0

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons
        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Integrations screenshot

        2 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Dynamic Contact Center Manager nor FCI CCM offers a free trial.

        Dynamic Contact Center Manager is designed for Large Enterprises, Medium Business and Small Business.

        FCI CCM is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Dynamic Contact Center Manager and FCI CCM are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Dynamic Contact Center Manager includes CloudCC CRM, OfficeClip Contact Manager, DigitalCRM.com, HoduCC, UJET, VCC Live, DCDial, ice Contact Center, Vonage Contact Center and FCI CCM.

        Some top alternatives to FCI CCM includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, Jitbit Helpdesk, CRMdesk, Helprace, UseDesk, HelpdeskEddy, LabiDesk, Desk360 and Little SaaS Communication.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].