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Compare Dropbox Business vs Trakdesk vs Zoho Desk vs Zendesk Support

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Trakdesk - Help Desk Software
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Overview

Description

Dropbox for Business is the fast, simple file sharing experience--now available for teams. Connect Dropbox account to any desktop and mobile clients to sync, share, and collaborate on all ... Read More

Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble ... Read More

Entry Level Pricing
  • Starts from $12.50
  • Starts from $9.99 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

8.6/10

User Ratings

4.5

(1)
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Software Demo

Demo

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Features

Total Features

0 Features

14 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $12.50
        • $9.99 , Billed Yearly
        Pricing Pans
        • Not Available
        • Starter

          • Email to ticket

          • Custom Domain

          • Ticket Time Tracking

          Show more +

        • Professional

          • Includes features of Starter plan, plus

          • Announcements

          • Multiple Business Hours

          Show more +

        • Business

          • Includes features of Professional plan, plus

          • Game Mechanics

          • Portal Customization

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        • Browse all pricing plans
        Pricing Pagedropbox-business pricingtrakdesk pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        3337

        Very Good

        1557

        Good

        380

        Poor

        105

        Terible

        326

        Excellent

        2

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons
        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots
        Dropbox Screenshots

        4 Screenshots

        No screenshots available.

        Videos
        video-0

        1 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Dropbox Business and Trakdesk offer a Free Trial.

        Dropbox Business is designed for Large Enterprises, Medium Business and Small Business.

        Trakdesk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Dropbox Business Starts at $12.50/Month whereas for Trakdesk Starts at $9.99/User/Month when Billed Yearly.

        Some top alternatives to Dropbox Business includes CollaborateCloud, Google Workspace, Odrive, Sync.com, Google Drive, FileCloud, Box, Microsoft OneDrive for Business, Dropbox Professional and BluSync.

        Some top alternatives to Trakdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Helprace, ReadyDesk, Sitehelpdesk, HESK, Help Desk Premier and BoldDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].