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Compare Desk365 vs Tidio Helpdesk vs Zendesk Support vs Zoho Desk

Overview

Description

Desk 365 is web based help desk software, designed to automate it for IT department. It provides all the functions of a help desk to keep track of the incidents, assign them to technicians ... Read More

Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic ... Read More

Entry Level Pricing
  • Starts from $10 , Billed Yearly
  • Starts from $24 , yearly
Free Trial Availability
  • No free trial
Spotsaas Score

7.5/10

Not Available

User Ratings
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Software Demo

Demo

Desk365 has not given any software demo yet

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Features

Total Features

5 Features

13 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $10 , Billed Yearly
          • $24 , yearly
          Pricing Plans
          • STARTER

            • Microsoft Teams Ticketing

            • Email Ticketing

            • Customer Management

            Show more +

          • GROWTH

            • Microsoft Teams Ticketing

            • Email Ticketing

            • Customer Management

            Show more +

          • Starter

            $29

            /month

            • Ideal for small businesses focused on enhancing customer satisfaction via live chat support.

            • Everything in Free plus:

            • 100 Handled Conversations

            Show more +

          • Growth

            $59

            /month

            • Ideal for teams of all sizes prioritizing customer service as their competitive advantage.

            • Everything in Starter plus:

            • 250 Handled Conversations

            Show more +

          • Plus

            $749

            /month

            • For businesses requiring better limits

            • additional integrations

            • advanced features

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
          Get Quote

          User Reviews

          User Ratings

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Tidio Helpdesk is an impressive AI-powered support solution that optimizes team efficiency and enhances customer satisfaction. Its smart ticketing system ensures seamless organization, while ...Read more

          Pros and Cons
          • With a simple guided setup, teams can start using Tidio within minutes without extensive onboarding.

          • Businesses can manage customer interactions across live chat, email, WhatsApp, Instagram, and Messenger from a single dashboard.

          • The platform streamlines ticket management by automatically filtering, prioritizing, and routing tickets, ensuring faster resolutions.

          • Tidio leverages advanced AI to provide personalized, human-like responses, reducing workload and improving response efficiency.

          • Although AI-driven, complex or highly technical queries may still require human intervention, limiting full automation.

          • While effective for most businesses, larger enterprises may require more advanced customization options beyond Tidio’s standard features.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Glovo

          Glovo

          Jaguar

          Jaguar

          Stanley

          Stanley

          Media and Screenshots

          Screenshots

          No screenshots available.

          Tidio Helpdesk

          4 Screenshots

          Videos

          No videos available.

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Tidio Helpdesk offers Free Trial, but Desk365 does not.

          Desk365 is designed for Large Enterprises, Medium Business and Small Business.

          Tidio Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Desk365 Starts at $10/User/Month when Billed Yearly whereas for Tidio Helpdesk Starts at $24/month when yearly.

          Some top alternatives to Desk365 includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Help Scout, LabiDesk, AzureDesk, BoldDesk and HR365 Helpdesk.

          Some top alternatives to Tidio Helpdesk includes Zendesk Support and Zoho Desk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].