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Compare CloudTalk vs JustCall

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JustCall - Contact Center Operations Software
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Overview

Description

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More

The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, ... Read More

Entry Level Pricing
  • Starts from $25 , Billed Yearly
  • Starts from $20 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.6/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $25 , Billed Yearly
        • $20 , Billed Yearly
        Pricing Pans
        • Starter

          • Unlimited inbound & intracompany calls

          • Click to call

          • Automated call distribution

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        • Essential

          • All Starter features, plus

          • Advanced analytics with unlimited history

          • Real-time client dashboard

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        • Expert

          • All Essential features, plus

          • Salesforce integration

          • Power Dialer, Smart Dialer

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        • Browse all pricing plans
        • Standard

          • 1 local or toll-free number included

          • Call Tracking

          • Call Recording

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        • Premium

          • Includes features of Standard Plan, plus

          • Auto Dialer

          • SMS Bots

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        • Enterprise

          • Includes features of Premium plan, plus

          • Dedicated account manager

          • Priority Support on all channels

          Show more +

        Pricing Pagecloudtalk pricingjustcall pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        842

        Very Good

        342

        Good

        46

        Poor

        22

        Terible

        45

        Excellent

        84

        Very Good

        12

        Good

        0

        Poor

        0

        Terible

        1

        Expert's Review generated by AI

        Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Easy to use interface with seamless integration for productivity tools like CRM systems.

        • Fast and responsive customer support appreciated by users for efficient issue resolution.

        • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

        • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

        • User-friendly design and intuitive features make it dummy-proof and suitable for non-technical users.

        • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

        • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

        • Some users faced difficulties navigating the platform, indicating a learning curve for beginners without adequate guidance.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots
        Agent Information

        3 Screenshots

        Click To Call in your CRM and Helpdesk screenshot

        4 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        3 Videos

        Alternatives

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        CloudTalk offers Free Trial, but JustCall does not.

        CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

        JustCall is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for CloudTalk Starts at $25/User/Month when Billed Yearly whereas for JustCall Starts at $20/User/Month when Billed Yearly.

        Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

        Some top alternatives to JustCall includes CloudTalk, Call Center Studio, Aircall, Dialpad Contact Center, VCC Live, RingCentral Contact Center, Squaretalk, CloudCall, OpenPhone and MyOperator.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].