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Compare Churn360 vs Freshdesk Customer Success

Churn360 - Customer Success Software
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Overview

Description

Churn360 is an AI-driven customer success solution that helps B2B SaaS companies utilize their data to inform strategies and create proactive measures to reduce churn and grow their ... Read More

Introducing Freshdesk Customer Success – the ultimate solution for businesses looking to win and retain customers. This powerful customer success management software is designed ... Read More

Entry Level Pricing
  • Starts from $79 , Billed Yearly
  • Starts from $79 , Billed Yearly
Free Trial Availability
  • No free trial
  • No free trial
User Ratings
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Software Demo

Demo

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • $79 , Billed Yearly
      • $79 , Billed Yearly
      Pricing Pans
      • Churn360

        • $79 Per month Per CSM billed yearly

        • $99 Per month Per CSM billed monthly

        • All features included

        Show more +

      • Estate

        • 10,000 Accounts

        • 100,000 Emails / month

        • 3 Maintained integrations

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      • Forest

        • 200,000 Accounts

        • 250,000 Emails / month

        • 8 Maintained integrations

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      Pricing Page

      Pricing information not available

      freshdesk-customer-success pricing

      Other Details

      Organization Types supported
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      Platforms Supported
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available
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      User Reviews

      User Ratings

      No Reviews

      No reviews available for the product

      No Reviews

      No reviews available for the product

      Rating Distribution

      No Reviews

      No reviews available for the product

      No Reviews

      No reviews available for the product

      Expert's Review generated by AI

      Churn360 is a customer success platform that excels in ease of use, seamless implementation, and exceptional customer support. Users appreciate its intuitive workflow design, centralized customer ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • Provides effortless implementations and excellent dashboard for easy task planning.

      • Exceptional customer support contributes to its reliability and simplicity.

      • Centralizes customer data, offering a unified perspective for strategic decision-making.

      • Offers intuitive design and easy navigation, enhancing user experience.

      • Automates tasks, streamlining work processes and reducing manual effort.

      • The platform's extensive features and customizations may be overwhelming for new users without adequate support.

      • Limited customization options such as not being able to customize the dashboard or workspace fully.

      • Some user interface (UI) and user experience (UX) gaps reported for improvements.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      Appcues

      Appcues

      7Geese

      7Geese

      Total Synergy

      Total Synergy

      Media and Screenshots

      Screenshots

      No screenshots available.

      IT adminstration

      6 Screenshots

      Videos
      video-0

      2 Videos

      video-0

      1 Videos

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Churn360 nor Freshdesk Customer Success offers a free trial.

      Churn360 is designed for Large Enterprises, Medium Business and Small Business.

      Freshdesk Customer Success is designed for Large Enterprises, Medium Business and Small Business.

      Pricing for Churn360 Starts at $79/Month when Billed Yearly whereas for Freshdesk Customer Success Starts at $79/User/Month when Billed Yearly.

      Some top alternatives to Churn360 includes Parlor, ClientSuccess, ProsperStack, Custify, Salesmachine, involve.ai, Cami.ai, Freshdesk Customer Success and Freshdesk Customer Success (Formely Freshsuccess).

      Some top alternatives to Freshdesk Customer Success includes Parlor, ChurnZero, ClientSuccess, ProsperStack, Custify, Salesmachine, Churn360 and Freshdesk Customer Success (Formely Freshsuccess).

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].