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Compare Chatra vs Crisp vs ZoomInfo Chat

Chatra - Live Chat Software
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Crisp - Live Chat Software
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Overview

Description

Introducing Chatra, the ultimate live chat solution that streamlines conversations and makes customer communication effortless. With advanced features like Intelligent Chat Distribution and ... Read More

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $25
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.8/10

9.7/10

User Ratings

4.4

(12)
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Software Demo

Demo

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Features

Total Features

8 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $25
          Pricing Plans
          • Free

            • Online & offline chat widget

            • Basic visitor info

            • Browser dashboard

            Show more +

          • Essential

            • Online & offline chat widget

            • Email helpdesk

            • Facebook messenger

            Show more +

          • Pro

            • Includes features of Essential plan, plus

            • Operating hours

            • Agent groups

            Show more +

          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          10

          Very Good

          10

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          106

          Very Good

          10

          Good

          2

          Poor

          4

          Terible

          18

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, ...Read more

          Pros and Cons
          • Responsive and helpful customer support team, providing prompt assistance and solutions.

          • Rich features, seamless integration with various tools, and continuous development of new functionality.

          • Easy to use, intuitive interface, and accessibility across different communication channels.

          • Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision.

          • Efficient automation of customer support processes, providing a unified platform for customer interactions.

          • Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

          • Limited visual customization options, such as chatbox button customization, preventing full visual customization.

          • Inconsistencies in app functionalities between desktop and mobile versions, with some features exclusively available on the desktop.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          High speed training

          High speed training

          Saved by the dress

          Saved by the dress

          Empowering parents

          Empowering parents

          Rakuten

          Rakuten

          Mailjet

          Mailjet

          Airfrance

          Airfrance

          Media and Screenshots

          Screenshots
          App n chat

          1 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Chatra and Crisp offer a Free Trial.

          Chatra is designed for Large Enterprises, Medium Business and Small Business.

          Crisp is designed for Individuals, Freelancers, Medium Business and Small Business.

          Pricing for Chatra Starts at $15/User/Month when Billed Yearly whereas for Crisp Starts at $25/User/Month.

          Some top alternatives to Chatra includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, Crisp, Smartsupp, DeskMoz, Smartchat, Muble Chat, Freshchat and Let's Connect.

          Some top alternatives to Crisp includes ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz, MyLiveChat, Intercom, Smartchat, ChatFlow247, Freshchat and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].