spotsaas-logo
Get Listed

Compare Call Center Studio vs CloudCall

Get Quote
CloudCall - Contact Center Operations Software
Get Quote
Get Quote

Overview

Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

CloudCall is the ultimate solution for businesses looking to thrive by leveraging the power of conversations. Seamlessly integrating with CRM systems, it not only unifies all interactions ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

8.9/10

Not Available

User Ratings

4.7

(83)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

10 Features

0 Features

Unique Features

    No features

    Get Quote
    Get Quote

    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pagecall-center-studio pricingcloudcall pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        80

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        36

        Very Good

        14

        Good

        0

        Poor

        1

        Terible

        5

        Expert's Review generated by AI

        Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more

        CloudCall has received a mix of positive and constructive feedback from users in the past year. Users appreciate the ease of setup and remote work capabilities, enabling teams to work seamlessly ...Read more

        Pros and Cons
        • Fast and effective technical support, providing instant solutions.

        • Simple and user-friendly interface, easy to navigate for all users.

        • Reliable dialer with excellent call quality, suitable for high call volumes.

        • Cost-effective solution with comprehensive features compared to competitors.

        • Fantastic support system with seamless onboarding process.

        • Lack of variety in the Marketplace for additional apps and connectors.

        • Some users find it overly simplistic, lacking in advanced customization options.

        • Seamless integration with CRM, enhancing productivity and data accuracy.

        • Efficient remote working capabilities, allowing calls from anywhere with CRM integration.

        • Automated call logging, saving time on manual data entry.

        • Quick and easy setup, benefiting user workflow and efficiency.

        • Great customer service and support team responsiveness, aiding users in resolving issues promptly.

        • Lack of video calling feature, limiting communication options.

        • Issues with call quality, occasional outages, and service reliability.

        • Complex configuration setup for newcomers, increasing the learning curve.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Vodafone

        Vodafone

        Fedex

        Fedex

        Volvo

        Volvo

        No Customers information available.

        Media and Screenshots

        Screenshots
        Admin

        6 Screenshots

        No screenshots available.

        Videos
        video-0

        1 Videos

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Call Center Studio offers Free Trial, but CloudCall does not.

        Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

        CloudCall is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Call Center Studio and CloudCall are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

        Some top alternatives to CloudCall includes contactSPACE, uContact, Call Center Studio, Dialpad Contact Center, Convoso, Callision, Vonage Contact Center, RingCentral Contact Center and RingCentral Engage Digital.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].