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Compare BirdEye vs Broadly

BirdEye - Reputation Management Software
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Broadly - Reputation Management Software
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Overview

Description

BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most ... Read More

Broadly is a comprehensive reputation management software out there, designed to take on all of the issues affecting digital reputation. It's reputation management in a convenient online ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.6/10

9.1/10

User Ratings
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Software Demo

Demo

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Features

Total Features

14 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          Pricing information not available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          4.7

          (based on 246 reviews)

          Rating Distribution

          Excellent

          1819

          Very Good

          58

          Good

          4

          Poor

          1

          Terible

          2

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Exceptional support team that guides users step-by-step and ensures they feel in control.

          • Effective Google review system that boosts business reputation with increased visibility.

          • Friendly and patient customer service representatives who make complex tasks easy to understand.

          • Quick response times and prompt assistance from the support team.

          • User-friendly platform with quick issue resolution.

          • The richness of features may be overwhelming for new users without adequate support.

          • Limited customization options and marketplace offerings for advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          screenshots

          8 Screenshots

          Broadly screenshot: Gather customer data to keep the feedback flowing

          5 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          BirdEye offers Free Trial, but Broadly does not.

          BirdEye is designed for Large Enterprises, Medium Business and Small Business.

          Broadly is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both BirdEye and Broadly are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to BirdEye includes ReviewBuzz, Podium, Reputation Desk, Reputation.com, Trustpilot, ChatMeter, Reptrics, Reputation Studio, ReviewRev and ReviewGain.

          Some top alternatives to Broadly includes ReviewBuzz, Reputation Desk, Reputation.com, Guestmeter, ChatMeter, Swell, Reputation Studio, ReviewRev, Reeview and ReviewGain.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].