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Compare Basecamp vs Usersnap

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Usersnap - Bug Tracking Software
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Overview

Description

Basecamp is a complete project management system that makes it easy for your team to communicate, assign tasks, schedule due dates, share files, and monitor progress. For individuals or ... Read More

Usersnap is a visual bug tracking and feedback tool for web teams and developers. It allows customers to easily report defects they encounter during browsing and provides developers with ... Read More

Entry Level Pricing
  • Starts from $15
  • Not Available
Free Trial Availability
Spotsaas Score

9.5/10

9.4/10

User Ratings

4.5

(95)
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Software Demo

Demo

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Features

Total Features

16 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15
          • Not Available
          Pricing Pans
          • Basecamp

            • Every feature, nothing held back

            • 500 GB storage for files & documents

            • Month-to-month, pay as you go

            Show more +

          • Basecamp PRO

            • Unlimited Users

            • Includes features of Basecamp plan, plus

            • 10x file & document storage (5 TB)

            Show more +

          • Not Available
          Pricing Pagebasecamp pricingusersnap pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1549

          Very Good

          864

          Good

          265

          Poor

          76

          Terible

          29

          Excellent

          41

          Very Good

          10

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          Basecamp stands out as a reliable and intuitive project management platform, consistently praised for its simplicity, user-friendliness, and ability to streamline team collaboration. Its ...Read more

          Usersnap has received overwhelmingly positive feedback over the past 12 months, with users praising its intuitive interface, easy integration, and seamless functionality. Users appreciate the ...Read more

          Pros and Cons
          • Simple, user-friendly interface that is intuitive even for beginners, making it easy for teams to adopt and use efficiently.

          • Centralizes all project information, including documents, tasks, and communications, enabling seamless collaboration and organization.

          • Strong team collaboration tools, including real-time communication, task assignments, and notifications to keep everyone aligned.

          • Highly effective for remote and hybrid teams, allowing easy management of tasks and communication across distances.

          • Affordable pricing, with options for small businesses and free plans, making it accessible to various organizations.

          • Lacks robust customization options for advanced users, particularly in file storage and integrations, which can limit flexibility.

          • Minimalist feature set may lack advanced capabilities like complex reporting or kanban customization that power users might expect.

          • Limited scalability for very large or complex organizations due to constraints in features such as granular permissions or reporting tools.

          • Seamless integration and easy setup process with high adaptability and intuitive interface.

          • Effective in collecting user feedback and providing valuable insights for decision-making.

          • Offers diverse range of customizable features, user-friendly tools, and seamless integration with multiple platforms.

          • Excellent customer support with quick responses and valuable assistance.

          • Simplifies the feedback process with visual, annotated feedback for efficient bug tracking and issue resolution.

          • Limited mobile device functionality compared to desktop usage.

          • Lack of advanced features like video recording.

          • Some users found the interface confusing, leading to potential user error.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          Cisco

          Cisco

          Lyft

          Lyft

          Facebook

          Facebook

          Media and Screenshots

          Screenshots
          screenshot

          1 Screenshots

          Usersnap screenshot

          8 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Basecamp and Usersnap offer a Free Trial.

          Basecamp is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Usersnap is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Basecamp begins at $15, while pricing details for Usersnap are unavailable.

          Some top alternatives to Basecamp includes Smartsheet, Miro, Process Street, Wrike, Notion, Jira, Trello, TeamGantt, Zoho Projects, monday.com, Asana, Teamwork, ProjectManager.com, Quick Base, ClickUp and Project.co.

          Some top alternatives to Usersnap includes User Insights, UserTesting, ReportBugz, Buglog, Ybug, UserFace, UserVoice, Feedback Monkey, Toybox and Userback.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].