Compare Basecamp vs Userback

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Basecamp (2783) Get Quote Get Quote	Userback (180) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Basecamp is a complete project management system that makes it easy for your team to communicate, assign tasks, schedule due dates, share files, and monitor progress. For individuals or ... Read More	Userback is the ultimate feedback management tool that streamlines the collaboration between users and their customers. With Userback, users can easily add multiple projects and team ... Read More
Entry Level Pricing	Starts from $15	Starts from $14 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.5/10	9.1/10
User Ratings	4.1 (18719)	4.7 (113)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	16 Features	11 Features
Unique Features
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Pricing

Pricing Option
Starting From	$15	$14 , Billed Yearly
Pricing Pans	Basecamp Get Started Every feature, nothing held back 500 GB storage for files & documents Month-to-month, pay as you go Show more + Basecamp PRO Get Started Unlimited Users Includes features of Basecamp plan, plus 10x file & document storage (5 TB) Show more +	Solo Get Started 2 Users 1 Project Unlimited Reporters Show more + Startup Get Started 10 Users Unlimited Projects Includes features of Solo plan, plus Show more + Company Get Started 15 Users Unlimited Projects Includes features of Startup plan, plus Show more + Browse all pricing plans
Pricing Page
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Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 18719 reviews)	4.7 (based on 113 reviews)
Rating Distribution	Excellent 1549 Very Good 864 Good 265 Poor 76 Terible 29	Excellent 152 Very Good 26 Good 2 Poor 0 Terible 0
Expert's Review generated by AI	Basecamp stands out as a reliable and intuitive project management platform, consistently praised for its simplicity, user-friendliness, and ability to streamline team collaboration. Its ...Read more	Userback is a powerful tool that has received high praise from users worldwide for its ease of use and array of features that streamline feedback collection and project management. Users ...Read more
Pros and Cons	Simple, user-friendly interface that is intuitive even for beginners, making it easy for teams to adopt and use efficiently. Centralizes all project information, including documents, tasks, and communications, enabling seamless collaboration and organization. Strong team collaboration tools, including real-time communication, task assignments, and notifications to keep everyone aligned. Highly effective for remote and hybrid teams, allowing easy management of tasks and communication across distances. Affordable pricing, with options for small businesses and free plans, making it accessible to various organizations. Lacks robust customization options for advanced users, particularly in file storage and integrations, which can limit flexibility. Minimalist feature set may lack advanced capabilities like complex reporting or kanban customization that power users might expect. Limited scalability for very large or complex organizations due to constraints in features such as granular permissions or reporting tools.	Easy to use and intuitive interface for both support representatives and end users. Seamless integration with website projects, enabling screenshot notation and user feedback. Facilitates communication within teams and with clients, saving time and enhancing collaboration. Customizable feedback collection with user-friendly interface, enhancing user satisfaction and product improvement. Provides client-friendly interface, making it easy for clients to provide feedback and suggestions. Limited integration with some platforms like Salesforce, WordPress, and Joomla, affecting the ease of installation for some users. Pricing concerns, especially for smaller businesses or freelancers. Limited customizations for the widget's position on the screen.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Timely 4.7 (195 reviews) MinterApp 4.4 (6 reviews) Everhour 4.6 (144 reviews)	Jira 4.4 (17380 reviews) Basecamp 4.1 (18719 reviews) Trello 4.3 (34350 reviews)

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	1 Screenshots	8 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	Smartsheet 4.1 Miro 4.7 Process Street 4.7	Backlogs Backlog 4.3 ReportBugz

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Basecamp and Userback offer a Free Trial.

Basecamp is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Userback is designed for Individuals, Freelancers, Medium Business and Small Business.

Pricing for Basecamp Starts at $15 whereas for Userback Starts at $14/Month when Billed Yearly.

Some top alternatives to Basecamp includes Smartsheet, Miro, Process Street, Wrike, Notion, Jira, Trello, TeamGantt, Zoho Projects, monday.com, Asana, Teamwork, ProjectManager.com, Quick Base, ClickUp and Project.co.

Some top alternatives to Userback includes Backlogs, Backlog, ReportBugz, Buglog, Usersnap, Ybug, Bug-Track.com, Disbug, Feedback Monkey and Toybox.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Basecamp vs Userback

Basecamp

Userback

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure