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Compare Augmented Support vs RescueAssist

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Overview

Description

Augmented Support is a software tool that works at the remote level to help customers resolve issues on their own. This utility includes a unique software agent, giving you access to your ... Read More

RescueAssist is a software-based service that connects you to your computer in an easy-to-use manner either over the Internet or by phone. Using RescueAssist, you can remotely access and ... Read More

Free Trial Availability
  • Free Trial available
Spotsaas Score

8.2/10

9.1/10

User Ratings
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Software Demo

Demo

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Features

Total Features

7 Features

8 Features

Unique Features
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      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Not Available
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      User Reviews

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for the product

      Excellent

      146

      Very Good

      93

      Good

      12

      Poor

      0

      Terible

      1

      Expert's Review generated by AI

      No Expert ai Review available for the product

      GoTo Resolve (formerly GoToAssist) has received positive feedback from users within the last 12 months. Users appreciate the user-friendly interface that offers seamless remote assistance without ...Read more

      Pros and Cons
      • Streamlined remote assistance with a user-friendly interface, enhancing efficiency.

      • Multifunctional capabilities including remote connection, mobile support, and easy communication features.

      • Efficient ticketing system for tracking and managing tickets.

      • Automates repetitive tasks, enhancing productivity.

      • Offers unattended support for resolving issues without user interaction.

      • Issues with the unattended support system, causing connectivity problems.

      • Lack of innovation compared to competitors.

      • Some users may find the interface glitchy, especially with slower internet speeds.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Media and Screenshots

      Screenshots
      screenshots

      5 Screenshots

      RescueAssist : Connections screenshot

      3 Screenshots

      Videos
      video-0

      2 Videos

      video-0

      1 Videos

      Alternatives

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Augmented Support and RescueAssist offer a Free Trial.

      Augmented Support is designed for Large Enterprises, Medium Business and Small Business.

      RescueAssist is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both Augmented Support and RescueAssist are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Augmented Support includes Zoho Assist, ScreenMeet, RemotePC, TeamViewer, RemoteToPC, Instant Housecall, RescueAssist, FixMe.IT, LogMeIn Rescue, Blitzz, NinjaOne (NinjaRMM) and GoTo Resolve.

      Some top alternatives to RescueAssist includes Zoho Assist, ScreenMeet, GoToMyPC, BeyondTrust Remote Support, TeamViewer, VNC Connect, Sygma Connect, Instant Housecall, Splashtop Business Access, LogMeIn Rescue, NinjaOne (NinjaRMM) and GoTo Resolve.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].