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Compare Augmented Support vs RescueAssist vs NinjaOne (NinjaRMM)

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Overview

Description

Augmented Support is a software tool that works at the remote level to help customers resolve issues on their own. This utility includes a unique software agent, giving you access to your ... Read More

RescueAssist is a software-based service that connects you to your computer in an easy-to-use manner either over the Internet or by phone. Using RescueAssist, you can remotely access and ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.2/10

9.1/10

User Ratings
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Features

Total Features

7 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pageaugmented-support pricingrescueassist pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          146

          Very Good

          93

          Good

          12

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          GoTo Resolve (formerly GoToAssist) has received positive feedback from users within the last 12 months. Users appreciate the user-friendly interface that offers seamless remote assistance without ...Read more

          Pros and Cons
          • Streamlined remote assistance with a user-friendly interface, enhancing efficiency.

          • Multifunctional capabilities including remote connection, mobile support, and easy communication features.

          • Efficient ticketing system for tracking and managing tickets.

          • Automates repetitive tasks, enhancing productivity.

          • Offers unattended support for resolving issues without user interaction.

          • Issues with the unattended support system, causing connectivity problems.

          • Lack of innovation compared to competitors.

          • Some users may find the interface glitchy, especially with slower internet speeds.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          screenshots

          5 Screenshots

          RescueAssist : Connections screenshot

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Augmented Support and RescueAssist offer a Free Trial.

          Augmented Support is designed for Large Enterprises, Medium Business and Small Business.

          RescueAssist is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Augmented Support and RescueAssist are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Augmented Support includes NinjaOne (NinjaRMM), Zoho Assist, ScreenMeet, RemotePC, TeamViewer, RemoteToPC, Instant Housecall, RescueAssist, FixMe.IT, LogMeIn Rescue, Blitzz and GoTo Resolve.

          Some top alternatives to RescueAssist includes NinjaOne (NinjaRMM), Zoho Assist, ScreenMeet, GoToMyPC, BeyondTrust Remote Support, TeamViewer, VNC Connect, Sygma Connect, Instant Housecall, Splashtop Business Access, LogMeIn Rescue and GoTo Resolve.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].