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Compare Alemba Service Manager vs TOPdesk vs Freshservice vs ManageEngine ServiceDesk Plus

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TOPdesk - Service Desk Software
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Overview

Description

Alemba Service Manager is designed to help departments, such as HR and Facilities, provide users with better services and a seamless experience. Trusted by countless enterprise-level ... Read More

TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
User Ratings

3.8

(72)
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Software Demo

Demo

Alemba Service Manager has not given any software demo yet

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • Not Available
      • Not Available
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Page

      Pricing information not available

      topdesk pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      30

      Very Good

      26

      Good

      6

      Poor

      0

      Terible

      1

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      1

      Expert's Review generated by AI

      Having analyzed recent user feedback on Alemba Service Manager, it's evident that the product boasts several strengths. Users appreciate the dashboard view for its customization options and time ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • Provides user-friendly dashboard view with customization options.

      • Integrates well with Active Directory, offering detailed information.

      • Capable of automating ticket routing and notifications, saving time and reducing manual effort.

      • Easy reporting on incident management and service requests.

      • Enables remote access and control of virtualized servers.

      • Lack of modern features like AI integration and knowledge base integration in older versions.

      • Some sluggish performance in the web interface.

      • Instances of software crashing and being confusing to use.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers
      NHS

      NHS

      Daimler

      Daimler

      Sony

      Sony

      Aston University

      Aston University

      Peterborough

      Peterborough

      UniDesk

      UniDesk

      Media and Screenshots

      Screenshots

      No screenshots available.

      Asset Management Campaign Labs

      6 Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      TOPdesk offers Free Trial, but Alemba Service Manager does not.

      Alemba Service Manager is designed for Large Enterprises, Medium Business and Small Business.

      TOPdesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

      Pricing details for both Alemba Service Manager and TOPdesk are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Alemba Service Manager includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, HelpDesk, TOPdesk, Milldesk, Sitehelpdesk and Help Desk Premier.

      Some top alternatives to TOPdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Freshdesk, Teamwork Desk, HelpDesk, Desky, Salesforce Service Cloud, ReadyDesk, Milldesk and Help Desk Premier.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].