7.8
Spot Score
Streamline your subscription game with Zuora.
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Zuora Billing offers custom pricing plan
Zuora Billing stands out as a robust and user-friendly solution for managing subscription-based models, offering a suite of powerful features tailored to businesses with diverse billing needs. Its automation capabilities allow organizations to streamline subscription billing, revenue recognition, and payment processes, reducing manual workload and enabling ...Read more
Automates subscription billing and recurring payments, reducing manual work and errors.
User-friendly and intuitive interface, allowing easy navigation and operation even for non-technical users.
Supports dynamic billing features like consolidated invoicing and revenue recognition.
Enhances subscription business models by integrating with payment gateways and CRM tools.
Limited integration capabilities with external systems, especially Salesforce, leading to syncing issues.
Building advanced reports and customizations can be complex and time-consuming without proper guidance or tools.
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Showing 11-15 out of 15
UI
User in Computer Software
11/25/19
Good way for me to track on demand usage
What do you like best? Tracks customer's usage so I don't have to do it manually What do you dislike? Only know how to use the basic features. Besides that I don't have complaints Recommendations to others considering the product: Give your end users a bit of training when they start on how to use Zuora for the use cases What problems are you solving with the product? What benefits have you realized? figuring out what customers owe and have used. value is not missing out on potential sales
UI
User in Marketing and Advertising
05/17/19
Zuora Billing Process
What do you like best? Automation for E-commerce - Easy to use What do you dislike? necessary manual work that involves any form of customization Recommendations to others considering the product: make easier to customize What problems are you solving with the product? What benefits have you realized? *quick processing of order as we have many transactions *easy to integrate to SFDC fro employees
EC
Ellen Caroline M
04/27/19
Experience negative and positive things.
What do you like best? The best thing is the quote characteristics and the reports. I think that the functions of Zuora are very solid and work according to my requirements. What do you dislike? The customer service is poor and the integration with Salesforce is very deficient and cumbersome. It lacks good integration characteristics. Recommendations to others considering the product: Of course I recommend it, but I expected better results. In future versions I hope they improve ...
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UI
User in Human Resources
01/28/19
Makes things more complicated
What do you like best? I have more quote options to send clients What do you dislike? The customer service and customizability have been a huge burden for us to overcome since we purchased it. A lot has to do with our SalesForce integration, but regardless it has added countless hours of work to our sales and finance teams. Recommendations to others considering the product: Make sure your SalesForce integration is strong before launching it. At first glace it looks great, but after ...
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AI
Administrator in Internet
12/05/18
It has gotten better over the years
What do you like best? I think the reporting and the integration with different credit card gateways is pretty good. What do you dislike? Sporadic syncing issues with Salesforce, and the need of jumping back and forth from Zuora to Salesforce. Recommendations to others considering the product: I can only speak about Zuora in relation with it's integration with Salesforce. About 8 years ago with integrated both Zuora and Salesforce and it was not an easy task. As a standalone software it's ...
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