ZoomInfo InboxAI Reviews in April 2025: User Ratings, Pros & Cons

"Sales and Marketing Operations Specialist"

What do you like best? Komiko has been essential in taking the mundane away from our reps. What do you dislike? We've run into the need for customization based off our email program and user origination (filtered tracking), and Komiko has been able to quickly develop a solution to of our issues. What problems are you solving with the product? What benefits have you realized? Komiko tracks our emails and calendar invites for mailboxes that we elect to monitor. It takes away the annoyance of ...

"Komiko is an excellent tool for Account Management"

What do you like best? Komiko has helped us identify our key contacts at existing Accounts, and allowed our sales and customer success teams to see who has been in touch with whom at our prospect and customer Accounts in Salesforce. We have a highly cross-functional operation, so Komiko has been central to helping us keep things organized and create better transparency in our operations. What do you dislike? It's not a deal-breaker by any means, but it would be helpful if Komiko allowed us ...

"Excellent tool for keeping on top of customer interactions and utilising our data"

What do you like best? The simplicity of the solution and the friendliness of the team at Komiko. What do you dislike? Some things were not as intuitive but the team were on hand to provide support when we needed it. What problems are you solving with the product? What benefits have you realized? Komiko allows us to automatically keep track of all customer interactions. This not only has benefits for keeping up-to-date data making it more valuable, but it also helps with our compliance ...

"Great tool for customer intelligence and success "

What do you like best? 1) Visibility into customer interactions, new connections and the nature of communications. These insights are typically "buried" in hundreds of email communications with zero visibility or insight to the decisions makers. 2) No effort to deploy - I expect today's software to be very easy to deploy and to get quick sense of the value. The solution is engineered with this in mind and the fact that it's in Salesforce makes it immediately available to our sales. 3) Team ...

"Komiko brings new dimension to Analytics on Customer Engagement"

What do you like best? Komiko provides Engagement Scores on Customer Accounts based on Machine Learning at both Account and Individual Level. Komiko team is very responsive and accommodating in listening to feedback/recommendations and implementing them on priority for their customers. What do you dislike? Occasionally slow on Performance as they are in their high growth phase. What problems are you solving with the product? What benefits have you realized? Komiko provides insights on how ...