ZoomInfo InboxAI Reviews in March 2025: User Ratings, Pros & Cons

"Best way to track long Email threads"

What do you like best? I think it's make my life so simple as it gets all my previous conversation on emails at a single glance What do you dislike? None as of now..It's a good tool solving a decent size problem What problems are you solving with the product? What benefits have you realized? KoYes it is , it's making things efficient as we don't need to keep a track of emails exchanged

"Best way to track long Email threads"

What do you like best? I think it's make my life so simple as it gets all my previous conversation on emails at a single glance What do you dislike? None as of now..It's a good tool solving a decent size problem What problems are you solving with the product? What benefits have you realized? KoYes it is , it's making things efficient as we don't need to keep a track of emails exchanged

"Good experience and customer support"

What do you like best? Flexibility in tweaking rules - the Komiko team has been helpful in configuring the rules behind their email capture tool and how it reflects in SFDC to fit with our business needs Historical email capture - this was very important to us as we wanted to capture emails that had been sent pre-Komiko days Some of the pre-built filters are intriguing (being able to filter for documents that were sent, for instance). We don't necessarily use it to the full extent, but it ...

"Great for Desktop use within Salesforce"

What do you like best? It’s a fantastic way to know what other communication has been done on an account. It cuts meeting time by allowing each employee to read for themselves what’s going on with each account. What do you dislike? It might just be user error, but I can’t get it to work with the mobile versions of Salesforce. What problems are you solving with the product? What benefits have you realized? Like I said above. It really helps knowing what old account managers have done/said to ...

"Roadmap for my Day"

What do you like best? The first thing I do when I get to the office each morning is check my list of open CTAs. This helps me develop a roadmap for who my top priorities are in speaking to each day, who is falling behind schedule as we approach renewal time, and what actions I need to take to get each account in the healthiest possible position. What do you dislike? Certain CTAs we have set up are ambiguous and hard to understand what needs to be done for them to close. Additionally, ...

"Sales Force User"

What do you like best? The ability to have a centralized location to track communication What do you dislike? Some functionalities and features could be fleshed out for more efficient processing What problems are you solving with the product? What benefits have you realized? Being able to have a log of company communications in a self-serve environment

"Great for teamwork!"

What do you like best? Komiko helps my team stay accountable for our tasks and deliverables. What do you dislike? Sometimes the systems are a little buggy, but customer support has always been able to help. What problems are you solving with the product? What benefits have you realized? My team is able to clearly see what others are doing and this transparency has been a huge help!

"Makes Activity logging EASY for Sales Reps"

What do you like best? Komiko takes the manual work off my reps plate when logging activities. The reporting is easy too! What do you dislike? I have to request for new hires inboxes to be monitored- it isn't just something I can do on my own. It adds a step to our onboarding process that I would like to handle internally. Recommendations to others considering the product: Komiko is easy to use and great, but kjeep in mind it is a small company- the support your receive is great but is not ...

"One of the tools with best ROI!"

What do you like best? The fact that all emails with customers and prospects are logged automatically gives us peace of mind, we are on top of our own data. We can search across all correspondence of any team member throughout the history of engagement with every account, even if some sales people are not with the company anymore. Fantastic. On top of it, we can tell which sales people are more active that others and which are getting more response by their accounts, and we see that ...

"One of the tools with best ROI!"

What do you like best? The fact that all emails with customers and prospects are logged automatically gives us peace of mind, we are on top of our own data. We can search across all correspondence of any team member throughout the history of engagement with every account, even if some sales people are not with the company anymore. Fantastic. On top of it, we can tell which sales people are more active that others and which are getting more response by their accounts, and we see that ...