ZoomInfo InboxAI Reviews in March 2025: User Ratings, Pros & Cons

"Extremely useful, provided it's well-integrated into a company's workflow"

What do you like best? It's a great way to gauge how you're interacting with a client base, and also get an understanding of the communication flow when working with inherited accounts. What do you dislike? Sometimes it's not a natural pivot to leverage the technology; if there are other systems in place that do similar things, sometimes you end up going out of your way to use it, which can be frustrating. What problems are you solving with the product? What benefits have you realized? As I ...

"Somewhat useful"

What do you like best? My company adopted komiko a while back. I do not use it frequently but it does save some time.. What do you dislike? A lot of manual input is still required. What problems are you solving with the product? What benefits have you realized? Lead inout in crm

"Love it!"

What do you like best? I love the ability to see who I have had recent communications with in an easy to navigate dashboard. What do you dislike? Not a whole lot. Very good solution. Would be great if they handled surveys as well. What problems are you solving with the product? What benefits have you realized? Staying in touch with clients on a regular basis, KPI's, and not losing track of conversations with clients.

"Great Tool for SalesForce Plugin"

What do you like best? I really liked that it connects the actual people, and accounts with the information that is necessary. I love that it provides insights into performance as well. What do you dislike? I think that sometimes the metrics are off and that can be really alarming. When the numbers are incorrect it has caused What problems are you solving with the product? What benefits have you realized? We are keeping clients informed of how they are performing, tracking contracts, and ...

"Very useful to save valuable time on transferring information to your CRM."

What do you like best? The email automated transcription to SF and the missing contact alerts. What do you dislike? Images are lost if not attached and emails can sometimes be missing for no obvious reason. The information can also be hard to track as the email threads are sometimes quite large. What problems are you solving with the product? What benefits have you realized? Saving time and making sure to have all the information from emails.

"Great insights into emails"

What do you like best? I like being able to see all the emails attached to each prospect and account for re-connect attempts What do you dislike? No customization for the user. Maybe an ability to sort in a different way such as categories What problems are you solving with the product? What benefits have you realized? Being able to have all emails and connect attempts in one central spot

"Enjoyable to have in Salesforce"

What do you like best? I like how it shows exactly who has spoken to the client and in what frequency. Furthermore, its nice to see it in the format they provide it in salesforce because it makes it very easy to understand. What do you dislike? No real complaints about software in my opinion. Recommendations to others considering the product: Use it! What problems are you solving with the product? What benefits have you realized? It helps track all communication to a client, which is ...

"Komiko makes my day to day work life easier"

What do you like best? Great product, really helps save me time and frustration. Company wide, we love it. What do you dislike? Nothing that I can comment on. Top to bottom love the product. What problems are you solving with the product? What benefits have you realized? Customer and team engagement. It's given visibility into factors around our customers that werent thought of previously

"Helpful and simple solution providing visibility into all the activities"

What do you like best? Easy access to all the activity in a specific account, ability to filter contact and glance through communication including documents that have been shared. This is really helpful for coordination among teams and even more so across different teams What do you dislike? Too many notifications summarizing or reminding about the next activity Recommendations to others considering the product: Make it easier to track communications based on title What problems are you ...

"Komiko is Great"

What do you like best? I like that the notifications I'm receiving trigger an action with worthwhile data points to leverage in client discussions. What do you dislike? At times it feels like notifications are coming too frequently. What problems are you solving with the product? What benefits have you realized? It provides actionable reminders for accounts.