ZONOS Reviews in April 2025: User Ratings, Pros & Cons

"Zonos is great for international checkout solutions!"

What do you like best about Zonos? Zonos is very attentive and works quickly as well. Any time we've ran into any issues with this system, they have resolved the issue within a day. What do you dislike about Zonos? Zonos orders have caused some minor inventory and order issues on our system, but I believe it is a little mixture of both Zonos and our eCommerce system, not just Zonos. Recommendations to others considering Zonos: Always ask questions. Zonos staff is incredibly receptive ...

"Great!"

What do you like best about Zonos? I love that my international customers are receiving rates that are accurate with no surprises. It truly saves me a lot of time and headache. I also love the customer service that Zonos provides us. What do you dislike about Zonos? I have nothing negative to say. I even like the new name better than the old one! Recommendations to others considering Zonos: Please give this product a try and save yourself time and headache. It can help grow your ...

"Exceptional Support | Brilliant Solution"

What do you like best about Zonos? Travis has been totally on it from day 1. Handled every issue/request quicker than most companies take to respond to initial question. Many Apps have found their way into the Shopify App Store that have no business being there. iGlobal/Zonos is not one of them What do you dislike about Zonos? In the 2 years of using Zonos, we haven't had an issue yet that wasn't solved by implementing customized solutions per our business needs. All at no extra charge. No ...

"Zonos has proved a valuable asset to our company"

What do you like best about Zonos? The customer service received by Travis Robinson is tremendous. Zonos has helped us procure new international orders without having to worry about credit card fraud. What do you dislike about Zonos? The commissions are a little high. Would be nice to have a reduction :) Recommendations to others considering Zonos: If your product isn't being purchased overseas, this will help increase your sales. What problems is Zonos solving and how is that benefiting ...

"Strongest Product I've seen in this space"

What do you like best about Zonos? The checkout itself is best in class. They have created an easy and seamless flow for our customers. In addition, they have the option to take care of everything on the back end themselves (capture, order and fulfillment updates, etc). Their suite of products are very well thought through with the customer (end user) and client (business owner) in mind. What do you dislike about Zonos? We have been a client for 5 months: No dislikes What problems is Zonos ...

"Zonos creates significant value for us!"

What do you like best about Zonos? ShopUSA.com offers international shipping from USA to +150 countries. The international shipping process is a complicated one but Zonos helps to simplify the process. The needs of our international customers are extensive & we strive to offer as many a-la-carte services. Zonos has created a solution for us to offer our customers the opportunity to prepay duties & taxes. Using their accurate duty & tax calculator, we are able to speed up the customs process ...

"Iglobal"

What do you like best about Zonos? they make it simple to do business with international customers, and help with all aspects when setting it up. What do you dislike about Zonos? We don't get more orders. we are working on a plan to advertise international Recommendations to others considering Zonos: it could not be any easier, and we orders from all over the world. What problems is Zonos solving and how is that benefiting you? We would probably would not business with some of these ...

"Amazing product and teamwork with iGlobal"

What do you like best about Zonos? It is great to let them know what are struggles are, and watch them come up with solutions to improve our business. Other companies we work with it feels like they are just working on a problem for us. With iGlobal there is teamwork and we work on things. Their knowledge and responsiveness to our questions has been a wonderful experience. Amazing admin console to view the actual checkout our customers are seeing. What do you dislike about Zonos? I am going ...

"iGlobal for our Shopify Store"

What do you like best about Zonos? The iGlobal team was extremely helpful and there for us every step of the way in the set-up process. Having left it running for some time now we have experienced no issues and have seen improvements in the amount of international orders and inquiries there are. What do you dislike about Zonos? We paid for a minimum of 12 months, which means we are locked and committing for a year and will not be considering any alternatives anytime soon. That said, there ...

"iGlobal for our Shopify Store"

What do you like best about Zonos? The iGlobal team was extremely helpful and there for us every step of the way in the set-up process. Having left it running for some time now we have experienced no issues and have seen improvements in the amount of international orders and inquiries there are. What do you dislike about Zonos? We paid for a minimum of 12 months, which means we are locked and committing for a year and will not be considering any alternatives anytime soon. That said, there ...