ZONOS

"Great team and support"

What do you like best about Zonos? The Go To Market for the Zonos implementation was very fast (under one month) and very smooth. What do you dislike about Zonos? Really nothing to dislike, Zonos team was really helpful every step of the way. What problems is Zonos solving and how is that benefiting you? We changed the whole logic of our cross border activities, previously working with a partner for the whole operations. Thanks to Zonos we integrated the computation of Tax and Duties making ...

"Zonos provides a great product for growing international business "

What do you like best about Zonos? We have loved working with Zonos over the last year. They have been extremely helpful in helping our brand grow over into big international markets. What do you dislike about Zonos? The only downside is Zonos has missed a few of our international orders. That being said, they have provided us with multiple solutions to help us fix the problem. What problems is Zonos solving and how is that benefiting you? We have solved the big issue of Duties and Taxes in ...

"Great product and customer service"

What do you like best about Zonos? We have quite a few international customers with different tax and VAT. We don't have to worry about upset customers that complain about these taxes as they know about it at point of sale. What do you dislike about Zonos? I have nothing to dislike at all. The product works, backed by good customer support. Recommendations to others considering Zonos: Retain international customer satisfaction. They know up front what fees are incurred and can pay them at ...

"Very Responsive Customer Service"

What do you like best about Zonos? We had multiple requests that Zonos customer service helped us with- they were always very attentive and responsive. What do you dislike about Zonos? A few glitches in the system, though it is constantly being updated. Recommendations to others considering Zonos: Good product- implements well into our website. What problems is Zonos solving and how is that benefiting you? We use Zonos for shipping international orders- this prevents us from having to ...

"Great product and service"

What do you like best about Zonos? The ease of use and lack of effort to take advantage of the service. Our orders just show up and we process once approved. What do you dislike about Zonos? There is nothing I dislike. We see everything we need and rarely ever have to contact customer service, if ever. What problems is Zonos solving and how is that benefiting you? International orders and fraud concerns are solved with Zonos

"Incredible app. Even better support!"

What do you like best about Zonos? Meets my needs perfectly. Needed a way to calculate duties taxes and customs and charge my customers for them at checkout, this did it perfectly. Allowed us to go GLOBAL. Michelle was EXCELLENT with customer support. Really enjoyed the entire process and continue to work with them on two sites! Bravo for all their hard work and assistance, they're truly a dedicated team. What do you dislike about Zonos? I have nothing bad to say about this app. They've ...

"Awesome!"

What do you like best about Zonos? This app provides clarity for our International customers. It makes them aware that duties & taxes are required and gives them the option to take care of it when placing their order. What do you dislike about Zonos? There isn't much to dislike about this app. What problems is Zonos solving and how is that benefiting you? Full transparency regarding duties & taxes. It also gives us the ability to provide a seamless shipping process once duties & taxes are paid.

"Makes Shipping A Breeze!"

What do you like best about Zonos? Our customers that live internationally can finally order directly through the website and get the duties and taxes estimated automatically. What do you dislike about Zonos? The only thing I could say I am not the biggest fan of is that fact that the checkout looks so much different than our website. I wish we could customize the color scheme at least. Recommendations to others considering Zonos: Make it easier for your international customers to purchase ...

"Zonos is great for international checkout solutions!"

What do you like best about Zonos? Zonos is very attentive and works quickly as well. Any time we've ran into any issues with this system, they have resolved the issue within a day. What do you dislike about Zonos? Zonos orders have caused some minor inventory and order issues on our system, but I believe it is a little mixture of both Zonos and our eCommerce system, not just Zonos. Recommendations to others considering Zonos: Always ask questions. Zonos staff is incredibly receptive ...

"Great!"

What do you like best about Zonos? I love that my international customers are receiving rates that are accurate with no surprises. It truly saves me a lot of time and headache. I also love the customer service that Zonos provides us. What do you dislike about Zonos? I have nothing negative to say. I even like the new name better than the old one! Recommendations to others considering Zonos: Please give this product a try and save yourself time and headache. It can help grow your ...