ZONOS

"Quick and clear explanations when I needed help!"

What do you like best about Zonos? The support team members were very kind. They were very clear were their explanations. They were patient as I continued to fix the issue on my end. They were always ready with an answer or explanation to my issues. What do you dislike about Zonos? Nothing about it that I disliked! Everything seems to be running smoothly. What problems is Zonos solving and how is that benefiting you? Our payments didn't seem to add up. They explained to me how the "Payouts" ...

"Just what the doctor ordered."

What do you like best about Zonos? I have had a few Tariff providers over the years. I have to say that since joining up with Zonos, things have been pretty smooth and easy. Zonos turnaround time is absolutely amazing. What do you dislike about Zonos? I have yet encountered a moment od dislike. What problems is Zonos solving and how is that benefiting you? Global Tarriffs

"Really adaptable, great data, and speed to integration amazing"

What do you like best about Zonos? Really adaptable, great data, and speed to integration amazing What do you dislike about Zonos? It's not free. Though the cost is more than reasonable. Recommendations to others considering Zonos: Jump on a call with them. They'll answer your questions quickly and directly. What problems is Zonos solving and how is that benefiting you? International shipping for calculating fully landed costs.

"GREAT INTERNATIONAL E-COMMERCE APP"

What do you like best about Zonos? The app makes it easy to search for harmonized codes for items and makes it easier to provide necessary customs paperwork. What do you dislike about Zonos? Don't find any issues with it that I dislike. It's pretty easy to use. Recommendations to others considering Zonos: A great tool for international ecommerce sellers What problems is Zonos solving and how is that benefiting you? The app provides customs duties/tax information in advance to our e-commerce ...

"Checked all the boxes"

What do you like best about Zonos? For a small business that was expanding into the world of international shipping, Zonos checked all the boxes. It is easy to use, gave accurate results, and the customer service has been amazing. We can't thank Taylor and his team enough for all the help and support. What do you dislike about Zonos? There is really nothing to complain about. I wish the customs agents would be a little more accurate in their end to make sure that the quote from Zonos and ...

"Incredible Customer Service"

What do you like best about Zonos? Mark from Zonos is wonderful and is speedy to attend to our questions and requests. What do you dislike about Zonos? The fees are quite high. Wish it was a flat rate system. Recommendations to others considering Zonos: It’s very expensive but it’s worth it. What problems is Zonos solving and how is that benefiting you? Reducing our own customer service hours and providing a globalized checkout platform for our customers.

"Solid product, great support, exceptional experience for the customer"

What do you like best about Zonos? I selected Zonos for its ability to seamlessly prepare, display, and execute on a total landed cost solution for my international customers - it automatically calculates duty/taxes based on origin and destination, plus delivers shipping options/flat rates where I need them. Once set up - it's great! What do you dislike about Zonos? Nothing, really. I found a few quirks here and there during implementation, but the team was quick and responsive in getting ...

"All in One International Plug In Solution - Including Fraud Protection"

What do you like best about Zonos? As we were looking to expand our ecommerce footprint to include the world, we were recommended Zonos (formerly iGlobal) from our shipping partner. They had all of the features we were looking for, shipping quotes, taxes and duties, local currencies, and the most important for us, fraud protection to help vet an online order, giving us the confidence in a "ship" or "don't ship" scenario after they review orders. With a very high percentage of passing ...

"Game changing addition to our business and fantastic customer service"

What do you like best about Zonos? The integration in to our website is outstanding but the quick, attentive and caring customer service has been outstanding. From on boarding to installation to ongoing check ins really is second to none. Zonos has opened up the world to our business and we are seeing the benefits on our bottom line. What do you dislike about Zonos? Would like to receive our funds from sales more promptly. What problems is Zonos solving and how is that benefiting you? As a ...

"Amazing Product and Even More Amazing Customer Service"

What do you like best about Zonos? Zonos takes the in office load off of international e-commerce. What do you dislike about Zonos? No complaints whatsoever. We are still in the learning curve, but every issue is resolved quickly. What problems is Zonos solving and how is that benefiting you? Definately frees up time spent on international orders closings, translation of currencies, duties, taxes etc...