Zoho Forms Reviews in April 2025: User Ratings, Pros & Cons

"I love Zoho!"

What do you like best about Zoho One? It has it all from CRM to marketing, to ticket system to anything you can think of and for a reasonable price What do you dislike about Zoho One? I have only good things to say about Zoho especially after moving to Zoho from Salesforce (One of the best desitions I've done). What problems is Zoho One solving and how is that benefiting you? It just has everything a buiesness needs

"It is great. Very useful and user friendly."

What do you like best about Zoho Forms? Overall feature is great. Everything is just one click away and really easy to understand. It helps me a lot working and I can be able to find information right away. What do you dislike about Zoho Forms? None so far. I've been using it for a long time even with my previous clients and I never encounter any issues everytime I am using it. It really useful and easy to access. What problems is Zoho Forms solving and how is that benefiting you? It is ...

"Zoho Forms is a Great Tool to Collect Information From Customers & Co-Workers"

What do you like best about Zoho Forms? Zoho Forms makes it easy to collect information securely from customers and co-workers. It also works to send out surveys to clients to help gauge customer satisfaction. It easily integrates with Zoho Sheets to maintain, track, and share information as needed. What do you dislike about Zoho Forms? It's a bit more difficult to share integrations with other users. When Zoho Forms shares information via Sheets, it doesn't always share with the same ...

"Cheapest and most efficient business suite for a startup"

What do you like best about Zoho One? The extensive list of applications included in Zoho One is the best thing about it. There is at least one application for almost all your business needs in Zoho One suite. In some instances, there are even multiple apps that can fulfill your requirement. Do you need an accounting application? You have Zoho books, invoice, expense, inventory, subscription. You have Zoho CRM to maintain your leads and customers. There are Zoho campaigns and marketing hub ...

"A Powerful Web Form with Strong Integrations"

What do you like best about Zoho Forms? It is a simple drag-and-drop builder for making a web form. It easily integrates with my other Zoho apps, especially Zoho CRM. What do you dislike about Zoho Forms? I wish I could activate multiple integrations at once, but there are workarounds for it. What problems is Zoho Forms solving and how is that benefiting you? Making it easier for me to collect information from prospects, clients, partners, and even team members.

"Best Priced All-In-One Business Tool"

What do you like best about Zoho One? The pricing and the depth of features to which each platform is available. It truly is an all-in-one solution that works for both small and large businesses. Constant updates to the UI and functionalities also means they listen to their customer base. What do you dislike about Zoho One? Their support could be better and better catered to each country. There is a bit of a language barrier and I often get put in touch with the wrong person. This can ...

"Good Office suite covers all essentials."

What do you like best about Zoho One? All essentials in one place which solves most of our needs. What do you dislike about Zoho One? Installed apps would be useful to use it easier. What problems is Zoho One solving and how is that benefiting you? Office suite which solves day-to-day needs. And we can get at a lower cost comparatively to other office suites

"The only software solution your business will ever need for your business"

What do you like best about Zoho One? I am a marketing professional, I used to use a lot of marketing-related tools and features that Zoho has. Even small features like UTM capturing in the forms can cost you more pennies in terms of budget. Social media monitoring and scheduling, and creating highly customized forms were the best. If you use all the tools and features they offer in the package your marketing ROI will skyrocket. What do you dislike about Zoho One? Ceratin tool-related ...

"Using Zoho Forms for helpdesk and application forms"

What do you like best about Zoho Forms? I like that Zoho Forms is flexible. I can configure the form to send an e-mail to internal users or create a ticket in Zoho Desk. As well, I can customize the layout to conform to our company brand guidelines. What do you dislike about Zoho Forms? Zoho Forms requires some software development knowledge. This limits creation and making configuration changes. Currently, we are making all the changes within the IT teams. I would like it to be accessible ...

"Most Advanced Form Builder"

What do you like best about Zoho Forms? Zoho Form is the best form solution, I have used. Whether you want to have a registration form or you want to take surveys, for everything Zoho Forms is the place. It takes care of any kind of functionality that is required by most businesses. It provides us with the option to take payments using the form and can be integrated with popular payment gateways namely PayPal, Stripe, Razorpay, Paytm, Instamojo. It also gives the option to give a unique ID ...