9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1301-1310 out of 4147
AU
Anonymous User
07/25/22
"Smart and advanced new generation business management application."
What do you like best about Zoho One? An organisation can manage its business processes in one place for its various branches. One can run their business at another location from one location with just a tap on their smartphone.
AH
Aren H
07/25/22
"Ottimo sistema di ticketing"
What do you like best about Zoho Desk? La semplicità di creazione dei ticket e soprattutto l'integrazione con il webform personalizzato What do you dislike about Zoho Desk?
AU
Anonymous User
07/25/22
"A tool to ease the process of customer interaction"
What do you like best about Zoho Desk? One can create a knowledge base for the customers which fastens the process of query resolution. What do you dislike about Zoho Desk?
AU
Anonymous User
07/25/22
"A tool to ease the process of customer interaction"
What do you like best about Zoho Desk? One can create a knowledge base for the customers which fastens the process of query resolution. What do you dislike about Zoho Desk?
HH
Hitesh H
07/22/22
"Used Zoho one as a business development executive"
What do you like best about Zoho One? The most used featured is Zoho mail. As a sales manager it is very cruicial and helped in keeping all potential leads in check. Zoho one is cheaper then Salesforce.
HH
Hitesh H
07/22/22
"Used Zoho one as a business development executive"
What do you like best about Zoho One? The most used featured is Zoho mail. As a sales manager it is very cruicial and helped in keeping all potential leads in check. Zoho one is cheaper then Salesforce.
AU
Anonymous User
07/21/22
"Incredible platform for managing business at one place."
What do you like best about Zoho One? It enables to run the entire business with just one suite of business applications. It also offers all 40 plus apps with full features of its enterprise editions.
FA
Felipe A
07/21/22
"Great for customizing and automating"
What do you like best about Zoho Desk? the level of customization of the tool is very high What do you dislike about Zoho Desk?
TC
Thomas C
07/21/22
"Zoho Desk good choice for SME"
What do you like best about Zoho Desk? simple pricing, rich function, better option than other alternatives What do you dislike about Zoho Desk?
TC
Thomas C
07/21/22
"Zoho Desk good choice for SME"
What do you like best about Zoho Desk? simple pricing, rich function, better option than other alternatives What do you dislike about Zoho Desk?
