9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1261-1270 out of 4147
MA
Miguel Angel M
08/08/22
"Super completa"
What do you like best about Zoho Desk? Que el sistema es super completo y permite un rastreo completo de todas las peticiones, multiple manejo de varios usuarios, generar cargos y la posibilidad de de generar reportes
AU
Anonymous User
08/08/22
"Excellent helpdesk so far"
What do you like best about Zoho Desk? Zoho Desk is a very feature-rich option compared with our current helpdesk platform. I like the help center so far, I think it will streamline our ticketing workflow.
TF
toby f
08/08/22
"Good so far"
What do you like best about Zoho Desk? The good user interface, Helpful how-to guide, clear pricing structure What do you dislike about Zoho Desk?
PA
Priya A
08/06/22
"My clients are happy by using zoho, business made easy to solve issues"
What do you like best about Zoho One? Easy to log in and assigning tickets are the best part, with one option if we click on tagged all the data can fetch easily solving the customer's issue on time. good to use this application by BPO,KPO and E-commerce
AJ
Arpit J
08/06/22
"Does the job quite effectively"
What do you like best about Zoho Desk? Workflow rules help us to automate redirection within teams and close tickets on the spot What do you dislike about Zoho Desk?
DL
Dave L
08/05/22
"ZOHO Desk - Simple, Secure and Scalable"
What do you like best about Zoho Desk? ZOHO Desk is the most logical help desk software on the market. Easy to set up, Easy to use, and a fantastic APP that integrates nicely. We have paid ten times the cost of ZOHO in the past, and when we needed features added, it was an additional cost.
AS
Ashok S
08/05/22
"Great help desk software at a reasonable price"
What do you like best about Zoho Desk? Zoho Desk is a solid ticket management system. I was earlier using Zendesk and for some inexplicable reason, they deleted my account without explanation and deleted all my data. So this caused me to look at other systems. I picked Zoho Desk because it had all the features of Zendesk and more and at a much lower rate. Our requirements are much simpler and for what we need, Zoho does a great job. What I liked most about them is that they were very ...
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SM
Srinivas M
08/04/22
"A very well rounded and functional CRM."
What do you like best about Zoho Desk? Ease of use. Readily available integrations.
DR
David R
08/04/22
"An easy out of the box experience"
What do you like best about Zoho Desk? The product was easy to set up and required minimal customization out of the box. The modules were clear and we had our service desk set up in no time. The package allows us to consolidate our knowledge base and ticket solutions into one system.
IP
Imran P
08/03/22
"Business made simple and easy through ZOHO"
What do you like best about Zoho One? Zoho desk mainly works on customer support and its easy to understand and use to the fresher and solves the customer problems business made simple and easy best application to work on
