9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1181-1190 out of 4147
PD
Pulok D
09/12/22
"Awesome"
What do you like best about Zoho Desk? Easy to use, great integration setup and user interface What do you dislike about Zoho Desk?
AU
Anonymous User
09/12/22
"great service"
What do you like best about Zoho Desk? Easy to use and tips were very helpful. easy to track everyones progress and level of work What do you dislike about Zoho Desk?
PD
Pulok D
09/12/22
"Awesome"
What do you like best about Zoho Desk? Easy to use, great integration setup and user interface What do you dislike about Zoho Desk?
AU
Anonymous User
09/12/22
"great service"
What do you like best about Zoho Desk? Easy to use and tips were very helpful. easy to track everyones progress and level of work What do you dislike about Zoho Desk?
AU
Anonymous User
09/12/22
"This is an amazing product with all that is needed for efficient customer management"
What do you like best about Zoho Desk? It has a lot of options as regards communication channels What do you dislike about Zoho Desk?
VM
Vivek M
09/11/22
"Good Software for Tracking Tickets for Customer Care"
What do you like best about Zoho Desk? Ticket tracking and Task Automation. Helps in automate the Ticket Tracking and also helps in follow up of an existing issues
VM
Vivek M
09/11/22
"Good Software for Tracking Tickets for Customer Care"
What do you like best about Zoho Desk? Ticket tracking and Task Automation. Helps in automate the Ticket Tracking and also helps in follow up of an existing issues
AU
Anonymous User
09/09/22
"Its Great"
What do you like best about Zoho Desk? Easy to use Easy to setup
AU
Anonymous User
09/09/22
"Its Great"
What do you like best about Zoho Desk? Easy to use Easy to setup
AU
Anonymous User
09/09/22
"It do the job"
What do you like best about Zoho Desk? On zoho desk we can manage authentication to access to the knowledge base. I tried a lot of Other tools and competitor, Nobody propose this kind of features.
