9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1171-1180 out of 4147
AU
Anonymous User
09/16/22
"Useful Task Focused Tool"
What do you like best about Zoho Desk? I liked the Task integration through the ZOHO API service What do you dislike about Zoho Desk?
MM
Manuel M
09/16/22
"Excelente!"
What do you like best about Zoho Desk? the people at zoho have done a great job with zoho desk. simple and at the same time very complete. the best mobile app.
DC
Daniel C
09/15/22
"Muy buena herramienta"
What do you like best about Zoho Desk? Puedo gestionar los tickets de todos mis clientes. What do you dislike about Zoho Desk?
AU
Anonymous User
09/14/22
"Customer Support as it should be"
What do you like best about Zoho Desk? Easy to implement. Feature-rich with various built-in integrations. Automations to improve workflow and productivity. Ability to customize and on-board various business departments to the support console.
MB
Merouane B
09/14/22
"The Best Helpdesk application"
What do you like best about Zoho Desk? Before the Zoho desk, I used several ticketing platforms, but their functionality was still limited. With the Zoho desk, it's fluid and complete. You can move from one section to another very quickly and change the view of tickets very easily; you can organize your group work into several services, and you can integrate several products, which makes it much easier for me to manage tickets.
SJ
Suraj J
09/14/22
"Zoho One Feedback"
What do you like best about Zoho One? Zoho has the best interface and it is also very user friendly. With its task reminders and integration system with emails and WhatsApp, Zoho has become a powerful tool.
MB
Matt B
09/14/22
"Good System!!"
What do you like best about Zoho Desk? We like the fact that we can do everything we need to do in the system and it keeps great inventory for us in addition to being able to keep all the incoming tickets organized and set up
SS
Sabatino S
09/13/22
"Ottima piattaforma, semplice da usare e completa"
What do you like best about Zoho Desk? Semplicità di utilizzo, e ricco di funzionalità What do you dislike about Zoho Desk?
SS
Sabatino S
09/13/22
"Ottima piattaforma, semplice da usare e completa"
What do you like best about Zoho Desk? Semplicità di utilizzo, e ricco di funzionalità What do you dislike about Zoho Desk?
YN
Yatrik N
09/13/22
"Great easy solution"
What do you like best about Zoho Desk? Easy setup and config to current platforms What do you dislike about Zoho Desk?
