9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1161-1170 out of 4147
AU
Anonymous User
09/20/22
"Has lots of attributes which are not working effectively"
What do you like best about Zoho Desk? I like the attributes which are developed fast. What do you dislike about Zoho Desk?
AU
Anonymous User
09/19/22
"Very Happy"
What do you like best about Zoho Desk? They solved the questions quickly and easily What do you dislike about Zoho Desk?
AU
Anonymous User
09/19/22
"Works Like a Help Desk Should"
What do you like best about Zoho Desk? When someone submits a ticket to the ticketing system or on line using the help desk app, I have it set up to receive an email and a text. This is very helpful to me when I'm not in the office.
DD
Daniele D
09/19/22
"Excellent"
What do you like best about Zoho Desk? Efficiency , flexibility and simplicity What do you dislike about Zoho Desk?
EP
Eduardo P
09/19/22
"Very helpful"
What do you like best about Zoho Desk? Helps you to handle patches and control your inventory assets. What do you dislike about Zoho Desk?
AU
Anonymous User
09/19/22
"Very intuitive Product. Love the ease of use"
What do you like best about Zoho Desk? Rich features available to technicians and customers What do you dislike about Zoho Desk?
DN
Deepak N
09/19/22
"Best Support Portal- ZOHO Tickets"
What do you like best about Zoho Desk? The Automation of mails which can integrate easily will help us to set up things so smoothly. We can generate the reports and easy assign the teams.
QL
Qüilo L
09/18/22
"Herramienta funcional, ideal para soporte y KPI"
What do you like best about Zoho Desk? Puedo tener centralizada la operación, niveles de satisfacción de cliente y medir por KPI a mi mesa de ayuda What do you dislike about Zoho Desk?
GB
Gianluca B
09/16/22
"Excelente portal de atendimento aos clientes."
What do you like best about Zoho Desk? Agilidade nos processos e organização das tarefas do dia a dia. What do you dislike about Zoho Desk?
AU
Anonymous User
09/16/22
"After a long search we found the exact product that we need and it is Zoho Desk...."
What do you like best about Zoho Desk? Among We used, the Help center in Zoho Desk is the best. It has all the features that we need in it. Now we are planning to buy its premium version to experience more.
