9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1151-1160 out of 4147
MB
Marco B
09/26/22
"Great tool to manage tickets and customers"
What do you like best about Zoho Desk? great ticket management. Everything you need is compact and right in front of you What do you dislike about Zoho Desk?
AU
Anonymous User
09/26/22
"Testing solution"
What do you like best about Zoho Desk? Create formular and customer portal. Agent configuration What do you dislike about Zoho Desk?
BM
Bourlet M
09/26/22
"A première vue, semble complet et modulable. a tester sur la durée"
What do you like best about Zoho Desk? Facilité de prise en main. Interface sympa et +/- intuituve What do you dislike about Zoho Desk?
MG
Meenakshi G
09/23/22
"Feedback regarding the Zoho desk"
What do you like best about Zoho Desk? we use zoho desk on regular basis to maintain client intraction What do you dislike about Zoho Desk?
FV
FABIAN V
09/23/22
"Automatización con blue print de Zoho Desk"
What do you like best about Zoho Desk? La facilidad para crear procesos, tareas y flujos de trabajo a la medida. Esto hace que se optimicen los recursos, a la vez que se pueda dar una mejor calidad del servicio a usuario final.
AA
Amirhossein A
09/23/22
"Review"
What do you like best about Zoho Desk? Great features - integration with other apps What do you dislike about Zoho Desk?
EP
Elaine P
09/22/22
"Great platform to manage many types of issues - including issues related to an accounting office."
What do you like best about Zoho Desk? The issue logging and tracking feature is the bomb! What do you dislike about Zoho Desk?
AU
Anonymous User
09/21/22
"Very easy and intuitive"
What do you like best about Zoho Desk? The platform is very easy to use and there's a lot of options for us to manage tickets and activities. What do you dislike about Zoho Desk?
AU
Anonymous User
09/21/22
"Editable, fast email server, able to copy/paste straight into comments!"
What do you like best about Zoho Desk? I like that the email responses are fast and that I'm able to copy/paste screenshots into the replies. The tag system for categories is great!
AU
Anonymous User
09/20/22
"Easy and fast"
What do you like best about Zoho Desk? the easet way that Zoho work and is designed, it makes my decisions more easy and fast in time no time to do details, the dozen of tasks need smart solutions that Zoho made.
