9.7
Spot Score
Efficient support for all your business needs.
Add to compare
Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
Log in Required to View Reviews
Filter results
Sort by :
Showing 1131-1140 out of 4147
AU
Anonymous User
10/10/22
"it seems designed to be friendly and easy to set up for your business to handle support tickets"
What do you like best about Zoho Desk? i can set up the support ticket platform the way I want, and I love the blueprint option which helps you to automate the processes.
AG
Albie G
10/10/22
"Love Zoho Desk"
What do you like best about Zoho Desk? All the functionality for a very competitive price. Value for Money compared to competitors. I like the macros and the workflow functionality. The App on the mobile phone also looks good.
AS
Abilash S
10/07/22
"Client queries for addressing via feedback desk"
What do you like best about Zoho Desk? The data or client info and their queries can be easily categorised with different views available What do you dislike about Zoho Desk?
AU
Anonymous User
10/07/22
"ZOHO SERVICE DESK REVIEW"
What do you like best about Zoho Desk? The different channels of client communication ZOHO support to initiate a ticketing system What do you dislike about Zoho Desk?
LS
Louis S
10/06/22
"Simple and clean"
What do you like best about Zoho Desk? Its very easy to get up and running with, other systems take a lot of config before you can start using this is ready to go right away.
JD
Jason D
10/06/22
"Many options for integrations"
What do you like best about Zoho Desk? How smoothly inegration works between platforms What do you dislike about Zoho Desk?
AU
Anonymous User
10/05/22
"great product"
What do you like best about Zoho Desk? easy to use sofware I am not used to zoho interface but learned fast What do you dislike about Zoho Desk?
PB
Paulo B
10/05/22
"Very complete. Has everything your team may need."
What do you like best about Zoho Desk? Integration with WhatsApp and digital phone. What do you dislike about Zoho Desk?
AU
Anonymous User
10/05/22
"great product"
What do you like best about Zoho Desk? easy to use sofware I am not used to zoho interface but learned fast What do you dislike about Zoho Desk?
PB
Paulo B
10/05/22
"Very complete. Has everything your team may need."
What do you like best about Zoho Desk? Integration with WhatsApp and digital phone. What do you dislike about Zoho Desk?
