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8.8

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Zoho CRM Plus - CRM Software

Zoho CRM Plus Reviews in April 2025: User Ratings, Pros & Cons

Streamline your business with Zoho CRM Plus.

4.2

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Starts from $57/User/Month when Billed Yearly

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Zoho CRM Plus Reviews & Ratings

4.2

Very Good

Based on 62 ratings & 40 reviews

Rating Distribution

Excellent

(32)

Very Good

(8)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Zoho CRM Plus is a standout solution in the customer relationship management sphere, offering a robust and versatile toolkit tailored for businesses seeking to manage sales, marketing, and customer interactions more efficiently. Its user-friendly interface consistently receives praises, making it an excellent choice for teams of all technical skill levels. ...Read more

Zoho CRM Plus pros and cons

  • Intuitive and user-friendly interface with easy navigation, requiring minimal support or technical skills for basic usage.

  • Extensive customization capabilities enable tailoring to specific business and sales processes, including workflows, reports, and forms.

  • Seamless integration with other Zoho products, social media, WhatsApp, and VoIP systems for a unified platform experience.

  • Automation of repetitive tasks like email population, reminders, and workflows, which enhances productivity and saves time.

  • Steep learning curve for advanced features and customization, which might require some technical expertise for optimal use.

  • Occasional inconsistencies in live chat availability and delayed resolution of complex issues.

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Showing 21-30 out of 40

AU

Anonymous User

06/30/22

5 out of 5

"Zoho CRM"

What do you like best about Zoho CRM Plus? Zoho CRM is a very useful tool for sales people. it's User interface is very easy to understand. It is easy to manage sales pipeline using zoho CRM.

AR

Ankit R

05/23/22

4.5 out of 5

"A quick survey guide to my journey with ZOHO CRM as an Administrator"

What do you like best about Zoho CRM Plus? Zoho CRM is such a niche product easy to implement for the organization and optimized enough to customize the product as per sales flow needs. It has easy to develop workflow environment.

JR

Jessica R

05/07/22

5 out of 5

"Great Versatile CRM Option, and I've Tried and Used a Ton"

What do you like best about Zoho CRM Plus? I love the phone app associated with Zoho. I used to use it daily when I was in outside sales. It has several functions I wished many other CRMs would add. I do like the customization you can do also.

EA

Emily A

01/12/22

5 out of 5

"Great service for tracking website visitors and more!"

What do you like best about Zoho CRM Plus? It's very helpful to see who is visiting our website, and where clicks are coming from. Zoho is great at tracking all the data for us.

RR

Roshan R

01/10/22

4.5 out of 5

"Grow your business with ZOHO"

What do you like best about Zoho CRM Plus? We had used Zoho to introduce automation in the sales and marketing strategy of the company. Our sales persons use Zoho CRM plus to analyze the sales effort for existing and new customers. I use the territory management feature to track sales by representatives. This is also a feature unique to Zoho CRM Plus. This helps us track commissions for the reps.

AA

Ahmed A

12/24/21

5 out of 5

"The best Integrated CRM and Account Management and Gamification Dashboard"

What do you like best about Zoho CRM Plus? Zoho CRM provides us a good experience in accounts leads and accounts Management beside the Zoho CRM Dashboard which the most I like it ,This Dashboard helps us alot in creating challenges between sales team for new campaigns as the Dashboard viewed also from the Management so it gives sales team motivation for new campaigns beside the branding for bills and invoices which issued for our customers

GM

Girish M

12/14/21

5 out of 5

"CRM - ZOHO BEST IN BUSINESS"

What do you like best about Zoho CRM Plus? integration of all contacts, filters and sorting is easy What do you dislike about Zoho CRM Plus?

SG

Sukrit G

04/21/20

4.5 out of 5

"User Friendly and Affordable CRM"

What do you like best about Zoho CRM Plus? The sorting filters are really good. It's appropriate for a small business particularly for e-commerce businesses. Also the new features like Sales Automation, Visitor Tracking and Customer Survey are a huge add on.

JP

Jamie P

04/21/20

4.5 out of 5

"Very user friendly and easy to modify - some basic developer skills are helpful but not essential!"

What do you like best about Zoho CRM Plus? When I'm making modifications the system is designed to guide me around the setup section without seeking support. However, if needed, live chat is available most of the time and a remote session is possible for more difficult tasks which tend to be resolved quickly and efficiently.

SG

Sukrit G

04/21/20

4.5 out of 5

"User Friendly and Affordable CRM"

What do you like best about Zoho CRM Plus? The sorting filters are really good. It's appropriate for a small business particularly for e-commerce businesses. Also the new features like Sales Automation, Visitor Tracking and Customer Survey are a huge add on.