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8.8

Spot Score

Zoho BugTracker - Bug Tracking Software

Zoho BugTracker Reviews in April 2025: User Ratings, Pros & Cons

Effortlessly track and eliminate bugs in your projects.

4.4

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Zoho BugTracker Reviews & Ratings

4.4

Very Good

Based on 49 ratings & 49 reviews

Rating Distribution

Excellent

(33)

Very Good

(11)

Good

(2)

Poor

(3)

Terible

(0)

Expert's Review

Zoho Bug Tracker has garnered positive feedback for its user-friendly interface, easy customization options, and seamless bug tracking capabilities. Customers appreciate the simplicity and insight provided by the platform, enabling efficient bug management and progress tracking. The tool's affordable pricing compared to competitors like Jira is a standout ...Read more

Zoho BugTracker pros and cons

  • Easy to use with a good interface, making bug tracking efficient and simple.

  • Customizable features, such as severity result status, and easy setup, contributing to user satisfaction and productivity.

  • Provides insightful reports, enables easy progress tracking, and enhances team collaboration.

  • Limited in certain aspects like marketplace apps and integrations, potentially restricting advanced functionalities.

  • Some users experienced challenges with customization, integration with other tools, and the absence of certain features like mobile applications.

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Showing 41-49 out of 49

08/18/18

4.5 out of 5

Best platform to log and manage bugs.

What do you like best? Easy to log and track , best integration with calendar, user friendly dashboard to manage bugs, supports blogs and forums ,and good work flow support are some of the best things about BugTracker. What do you dislike? No mobile app for BugTracker , support for complex projects are not as expected., Need more custom fields to be more creative. Recommendations to others considering the product: One of the best applications i have ever had , easily track bugs, so ...

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SS

Suzanne S

07/12/18

4.5 out of 5

Review for the BugTracker

What do you like best? I really love the Kanban view which the students have found pretty helpful. I have also liked the interactive forum for all the users to be able to effectively communicate with each other. I think the best thing is its reasonable pricing which helps us reach out to a large group of guardians regarding different projects. It's very simple and easy to use. What do you dislike? The notifying feature is not the best as sometimes it can appear as though you are being ...

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07/12/18

4.5 out of 5

Review for the BugTracker

What do you like best? I really love the Kanban view which the students have found pretty helpful. I have also liked the interactive forum for all the users to be able to effectively communicate with each other. I think the best thing is its reasonable pricing which helps us reach out to a large group of guardians regarding different projects. It's very simple and easy to use. What do you dislike? The notifying feature is not the best as sometimes it can appear as though you are being ...

Read more

UI

User in Non-Profit Organization Management

03/09/18

4 out of 5

Simple and Effective tool for bug tracking

What do you like best? The application has Reminder feature based on due dates. It even has affected milestone details to be captured. What do you dislike? Business Rules configuration could be much easier. What problems are you solving with the product? What benefits have you realized? We were looking for one single application with all types if Issues tracked and resolved; not just a technical issue on a website.

03/09/18

4 out of 5

Simple and Effective tool for bug tracking

What do you like best? The application has Reminder feature based on due dates. It even has affected milestone details to be captured. What do you dislike? Business Rules configuration could be much easier. What problems are you solving with the product? What benefits have you realized? We were looking for one single application with all types if Issues tracked and resolved; not just a technical issue on a website.

10/05/17

2 out of 5

Customizable but no help with customizing

What do you like best? The product is very JIRAesque and can be customized to fit your workflow. The problem is no one in their support team is trained on how to help people with it. When I reached out they acted like we were the first company to ask for help with it. What do you dislike? Customer support isn't really well trained. It's really hard to get someone that knows what they're talking about on the phone - I would always call explain what I needed help with about 5 times to 5 ...

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AI

Administrator in Internet

10/05/17

2 out of 5

Customizable but no help with customizing

What do you like best? The product is very JIRAesque and can be customized to fit your workflow. The problem is no one in their support team is trained on how to help people with it. When I reached out they acted like we were the first company to ask for help with it. What do you dislike? Customer support isn't really well trained. It's really hard to get someone that knows what they're talking about on the phone - I would always call explain what I needed help with about 5 times to 5 ...

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AD

Andy D

05/14/17

5 out of 5

Really useful

What do you like best? I've tried a number of bug tracking softwares over the years, some self hosted and more like version tracking than bug tracking but I find Zoho bug tracker to be simple and easy to use while also not being short of features What do you dislike? Can be a little cumbersome and seems to log me out often when i have saved my details. I also feel the email notifications can be somewhat annoying as I don't really need an email sending to me when I submit an error, ...

Read more

05/14/17

5 out of 5

Really useful

What do you like best? I've tried a number of bug tracking softwares over the years, some self hosted and more like version tracking than bug tracking but I find Zoho bug tracker to be simple and easy to use while also not being short of features What do you dislike? Can be a little cumbersome and seems to log me out often when i have saved my details. I also feel the email notifications can be somewhat annoying as I don't really need an email sending to me when I submit an error, ...

Read more