8.8
Spot Score
Effortlessly track and eliminate bugs in your projects.
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Showing 37-45 out of 49
UI
User in Non-Profit Organization Management
03/09/18
Simple and Effective tool for bug tracking
What do you like best? The application has Reminder feature based on due dates. It even has affected milestone details to be captured. What do you dislike? Business Rules configuration could be much easier. What problems are you solving with the product? What benefits have you realized? We were looking for one single application with all types if Issues tracked and resolved; not just a technical issue on a website.
03/09/18
Simple and Effective tool for bug tracking
What do you like best? The application has Reminder feature based on due dates. It even has affected milestone details to be captured. What do you dislike? Business Rules configuration could be much easier. What problems are you solving with the product? What benefits have you realized? We were looking for one single application with all types if Issues tracked and resolved; not just a technical issue on a website.
10/02/18
Efficient, Scalable Way to Manage Bugs
What do you like best? It's easy to implement and easy to use, even without extensive development knowledge. It's also easy to define key areas to track against to ensure there is coverage at all times on critical parts of the site. What do you dislike? It's honestly worked out perfectly for our uses - no complaints. Recommendations to others considering the product: It's extremely affordable and truly a one-stop shop for tracking needs when it comes to catching bugs or site issues ...
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UI
User in Marketing and Advertising
10/02/18
Efficient, Scalable Way to Manage Bugs
What do you like best? It's easy to implement and easy to use, even without extensive development knowledge. It's also easy to define key areas to track against to ensure there is coverage at all times on critical parts of the site. What do you dislike? It's honestly worked out perfectly for our uses - no complaints. Recommendations to others considering the product: It's extremely affordable and truly a one-stop shop for tracking needs when it comes to catching bugs or site ...
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04/02/19
Zoho extension
What do you like best? I like what opportunities the tool presents What do you dislike? Trial extensions need a review which is not a fair representation for the review consumers What problems are you solving with the product? What benefits have you realized? I am yet to get to that state
AI
Administrator in Philanthropy
04/02/19
Zoho extension
What do you like best? I like what opportunities the tool presents What do you dislike? Trial extensions need a review which is not a fair representation for the review consumers What problems are you solving with the product? What benefits have you realized? I am yet to get to that state
10/05/17
Customizable but no help with customizing
What do you like best? The product is very JIRAesque and can be customized to fit your workflow. The problem is no one in their support team is trained on how to help people with it. When I reached out they acted like we were the first company to ask for help with it. What do you dislike? Customer support isn't really well trained. It's really hard to get someone that knows what they're talking about on the phone - I would always call explain what I needed help with about 5 times to 5 ...
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AI
Administrator in Internet
10/05/17
Customizable but no help with customizing
What do you like best? The product is very JIRAesque and can be customized to fit your workflow. The problem is no one in their support team is trained on how to help people with it. When I reached out they acted like we were the first company to ask for help with it. What do you dislike? Customer support isn't really well trained. It's really hard to get someone that knows what they're talking about on the phone - I would always call explain what I needed help with about 5 times to 5 ...
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ES
Executive Sponsor in Real Estate
06/22/20
Zoho Bug Tracker
What do you like best? It's pure focus on Bugs as that is the product I'm looking for. What do you dislike? The bugtracker customization for templates and it's integration with Zendesk is buggy. What problems are you solving with the product? What benefits have you realized? We are looking to solve our incident management to Bug Triage resolution process.
