Zipwhip Reviews in January 2025: User Ratings, Pros & Cons

Transformational!

What do you like best? We use ZipWhip to quickly and efficiently reach out to our client base, schedule and confirm appointments, and so much more. We love having the ability for everyone in the office to see text traffic - and to have our own signatures and templates for quick and easy responses. Also love having an app to receive and send messages on my phone. What do you dislike? Some folks in our office are having trouble with the Android app. Recommendations to others ...

Timesaver App

What do you like best? I love so many things the best: 1) my clients can text the studio phone and not my phone 2) the auto replies let my clients know if their text went through 3) this speeds up my responsiveness and allows for many last minute bookings that would never have happened if I needed to email folks! What do you dislike? Almost nothing to dislike. I guess I wish I could put in a holiday schedule that would use the 'the studio is closed' auto reply on days when I ...

Zipwhip

What do you like best? I like that it uses the landline phone number, so you don't have to give people 2 numbers. What do you dislike? It's one log in, if I'm not mistaken. So anyone can send a text and it essentially be anonymous. What problems are you solving with the product? What benefits have you realized? The template feature saves time and it's a huge benefit to be able to communicate with millennials in their preferred fashion.

Easy to use

What do you like best? This software allows us to easily manage multiple text messages from listeners at once What do you dislike? Sometimes it was hard to create contacts and l couldn’t locate certain messages very easily What problems are you solving with the product? What benefits have you realized? I am able to communicate back and forth easily with listeners

Great tool to stay in touch with clients

What do you like best? I can use it on my phone when I'm not at work What do you dislike? It crashes often. The app on the phone often doesn't work Recommendations to others considering the product: Update it often What problems are you solving with the product? What benefits have you realized? Being able to text clients after work

Useful, a bit clunky

What do you like best? Being able to text using the same number as my office line. It looks super professional and makes communication way easier. What do you dislike? Search function doesn't work as well as I would like sometimes. Also occasionally drags when sending something. Recommendations to others considering the product: If you can afford it, use it. What problems are you solving with the product? What benefits have you realized? Communication efficiency! Clients ...

OK but cumbersome

What do you like best? Text enabling landlines. Ability to connect via text with clients in real time. What do you dislike? 1. Limit of 50 contacts in a list 2. Inability for bulk deletes of messages or contacts 3. Having to shift screens to delete contacts manually What problems are you solving with the product? What benefits have you realized? Quicker and more efficient communication with clients

Super Easy and Convenient!

What do you like best? Zipwhip is easy to use and spreads across all platforms, making it convenient to utilize whether I'm at my desk or working at home. Because I work in recruiting and HR, it's essential to be accessible to our candidates and employees all of the time when matters are pressing. Being able to text without using our personal cell numbers is great. What do you dislike? I do wish there was an option to unread messages. I share our texting number with a co-worker and ...

Excellent Communication Tool

What do you like best? The ability to send and receive text messages from your direct phone line, meaning that clients do not have to be given yet another phone number, is what sets Zipwhip apart from other tools of its kind. The ability to send and receive pictures by text message is another great benefit to the program. What do you dislike? All is simple and easy- deliberately so. We have experienced no real down sides to the product. I would like to see video integration available ...

Great texting service for businesses

What do you like best? The best part about zipwhip is the web App and mobile app. What do you dislike? Occasional bugs and glitches but usually cleared up within 24 hours What problems are you solving with the product? What benefits have you realized? Communication with customers is excellent with Zipwhip