Zipwhip Reviews in January 2025: User Ratings, Pros & Cons

Great Application to Assist Your Business

What do you like best? I love the ability to blast out messages to large spreadsheets of contacts at once instead of individual messages which takes a lot of time. I am able to get the message out to large groups very quickly. I think the scheduling feature is one of my favorite things about the software. I am able to schedule messages to go out at some point in the future. As far as handling responses on a large scale with many people, having script templates pre-written ready to copy ...

Zip Whip is a must have!

What do you like best? Everything. It has changed the way I work and allows me to communicate in a timely fashion with clients without having to compromise my personal privacy. What do you dislike? Sometimes it takes a bit for the message to show as read, besides that its great. Recommendations to others considering the product: n/a What problems are you solving with the product? What benefits have you realized? I am able to send information and respond in real time to a ...

A valuable tool to quickly communicate in the format fans prefer

What do you like best? The ability to text individual fans OR groups of fans quickly and easily from a desktop OR mobile device. What do you dislike? Other than the inability to do groups larger than 50... nothing! What problems are you solving with the product? What benefits have you realized? Valuable tool communicating with hard to reach fans and customers. Hits them where they are and where they're most likely to respond.

The worst customer service I've ever received.

What do you like best? Ability to communicate in one platform with many people. What do you dislike? The worst customer service I've ever received. When switching platforms they would not email or answer any questions I had, they released the number without notifying me so any messages we got over the weekend are gone. Very disappointed with the customer service. Can't import contacts, can't send mass texts. What problems are you solving with the product? What benefits have you ...

An amazing platform for crisis texting

What do you like best? We utilize ZipWhip as a crisis text line for youth from Kitsap County in Washington. ZipWhip allows for not only our administration number to be utilized as a text line for our youth but also if they are to call the text number they still are able to connect with our administration staff. What do you dislike? I wish that there was a way that we could identify who was online and logged into the system. Having shift work we never know who is online at any given ...

Zipwhip - The Sharpest Blade In The Swiss Army Knife Of Communication Tools

What do you like best? Texting to groups is very helpful.vvvvvv What do you dislike? Not being able to text to more than 50 people Recommendations to others considering the product: Use it! Customers will answer you inside of two minutes in almost all cases. What problems are you solving with the product? What benefits have you realized? Communications with our season ticket owners and finding new prospects through referrals and keyword referrals.

Great software

What do you like best? Ease of use; I love that I can use my landline for texting. It is very convenient to receive texts via my computer. I like the ability to use the mobile app which allows texting from my mobile phone using my business phone number. What do you dislike? When sending group texts, the recipients on the group texts cannot reply back to the entire group. They can only reply back to the sender. Recommendations to others considering the product: I would recommend ...

Amazingly Effective!

What do you like best? Zip Whip allows us to communicate with customers in a way more effective than even email. We are a remote farm and sell mostly by photos...texting allows an almost immediate interaction with our customers. What do you dislike? Very rarely the system is slow to send, or can't send at that immediate moment for whatever reason. I would also like the ability to attach more than one photo at a time. (If that ability exists, please give me a lesson!) What problems ...

Great app for our business!

What do you like best? You can choose the phone number that shows when you text someone, there is auto replies when the department is closed, notifications for incoming messages, you can easily search for a phone number in the desktop app, it allows you to also send pictures, gifs, emojis, links, and other media through this platform. The interface is extremely user friendly. Easy to use, and looks fantastic. All of our customer service reps, schedulers, and other representatives of the ...

Great Decision

What do you like best? It has made contacting our members so much easier than trying to reach them by calling. What do you dislike? So far, there is nothing about Zipwhip that we don't like. Recommendations to others considering the product: It is extremely easy and very convenient for quick correspondence. What problems are you solving with the product? What benefits have you realized? We have improved our process for working delinquent loans and also collateral insurance ...