Zipwhip Reviews in January 2025: User Ratings, Pros & Cons

Zipwhip is a Game changer

What do you like best? In the fast paced business world we find ourselves in, we find that our clients overwhelmingly prefer a text message over an email. Zipwhip has been a game changer for our law firm. What do you dislike? It’s great software, the only change I would ask for Is individualizing marking as read showing the rest of my team as not having been read when only I have read it. There is probably something in settings to remedy this. This is a very well designed program. ...

Amazing connectivity! Perfect product for front end and back office solutions

What do you like best? Zipwhip integrates seamlessly with our software. We're able to use it with automated confirmation and trip status updates for our customers as well as send quality control text messages to our chauffeurs. Zipwhip has almost no learning curve for new staff. Searching for names/ numbers is extremely easy. We use the photo option all the time when we need to send important info to chauffeurs instantly. They also send info to us about trip updates in real time. What ...

Increases efficiency with client and employee communication

What do you like best? As an office staff, we can see all communications with clients and care specialists, because all texts come to each of us. This allows us to collectively know how every issue has been addressed. What do you dislike? Seems to have some glitches interacting with iPhone products. I have to kill the app and reload it in order to update texts that have already shown up in my notifications. What problems are you solving with the product? What benefits have you ...

Texting Platform for Business that Works Great Now

Love this PRODUCT

What do you like best? This product tracks all of your text messages so you can go back anytime for a great reference point. What do you dislike? Would like for this product to allow you to send more custom emoji's Recommendations to others considering the product: Download the Zipwhip product as soon as possible. It really helps with communications. What problems are you solving with the product? What benefits have you realized? Texting is a much better way of ...

Integrates seamlessly...makes life efficient!

What do you like best? The best aspect of ZipWhip is its integration...seamless with other applications, and intelligent -- only marking the phones capable of receiving texts. The template feature is also excellent, ensuring consistent communication across all prospects. What do you dislike? Other than occasionally having to reset the integration, nothing. Recommendations to others considering the product: This is a fine texting app...many other apps enable convenience, but the ...

Very easy to use, great for text blasts, a business necessity!

What do you like best? Zipwhip is a great way to stay in touch with our employees, and it's awesome that our internal staff can all see the texts from each employee. It also keeps pretty long records, so we are able to see what we texted employees months ago, giving us more context to our relationship with them. The scheduled messages feature has also saved our lives more than once. When our employees have early interviews or interviews over the weekend, we don't need to set alarms or use ...

Easy to use and great for our business!

What do you like best? The ease of being able to use zipwhip and that customers/patients are able to send pictures. Also I do like the fact that there is an address book so we are able to save names of customers/patients after we have sent them a text. What do you dislike? The Feature to have a standard signature line for each text come in the standard package. This would be helpful versus having to re-type it each time. This used to be something ZipWhip had offered as standard. I ...

Convenient

What do you like best? convenient texting from landline compared to personal cell phone What do you dislike? I don't always know if pictures send correctly, I've had experiences in the past where I sent a pic of a PDF of pricing and the person on the other end didn't receive it. What problems are you solving with the product? What benefits have you realized? People are more likely to check their text messages or send a quick text rather than call someone back or return a formal ...

Theres no competition for the price

What do you like best? Zipwhip's price is very low compared to the competition. Additionally, the ability to connect with their API allows customizing the experience. What do you dislike? It can be slow sometimes when sending group messages. Also would be nice to be able to create categorize for clients and then be able to filter for those categorize. Recommendations to others considering the product: If thinking of tying Zipwhip, definitely give them a try. For the price, you ...