9.8
Spot Score
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ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 1-10 out of 10040
BS
Brooke Sefton and Sarah Green
12/02/24
Khris helped me with my billing concerns
Khris helped me with my billing concerns
AO
Alex Ostovich
12/02/24
Kris was extremely helpful
Kris was extremely helpful Helped edit job post
AC
Andrew Casalino
12/02/24
Kris was so helpful in getting our card…
Kris was so helpful in getting our card info updated!
TB
Tracey B
12/02/24
Kris B
Hey Kris B! Thanks for clarifying our free promotion today, appreciate the help!
AR
AnnaMarie Rioux
12/02/24
I called to get some billing help & CJ…
I called to get some billing help & CJ was absolutely wonderful taking care of my problem without hesitation. Thank you CJ for your time, patience & help, we truly appreciate it.
PT
ProteinHouse TPA
12/02/24
Kris provided Great quick help!
Date of experience: December 02, 2024
DG
Dima G
12/02/24
THANK YOU
Helped me quickly and professionally navigate the website to achieve the highest levels of success I could imagine.
FP
Foothills Pest Solutions
11/27/24
I have used ZipRecruiter in the past to…Hire Employees
I have used ZipRecruiter in the past to hire employees and find it very user friendly, with direct contact with the potential future employees and the company of ZipRecruiter itself. The cost is fair and customer service is on task. I did have a concern and contacted customer service; I was connected to Jay Smith, who is not only understanding and patient; after researching he was able to resolve my situation in a reasonable timeframe. Other companies should learn customer service and would ...
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JS
Jerry Scotto
11/27/24
Chris helped me log in she was very…
Chris helped me log in she was very efficient.
WB
WILLIAM BLAND
11/27/24
Cris assisted men in closing my account.
Date of experience: November 27, 2024
