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8.5

Spot Score

Zenoti

Zenoti Reviews in April 2025: User Ratings, Pros & Cons

Efficiently manage your salon, effortlessly.

4

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Zenoti Reviews & Ratings

4

Very Good

Based on 167 ratings & 46 reviews

Rating Distribution

Excellent

(20)

Very Good

(16)

Good

(6)

Poor

(0)

Terible

(4)

Expert's Review

Zenoti is a comprehensive salon management solution that offers a seamless user experience for businesses in the beauty and wellness industry. The standout feature of Zenoti is its exceptional customer support, with users consistently praising the prompt and helpful assistance provided by their support team. This level of support instills confidence in users and ...Read more

Zenoti pros and cons

  • Accessible and responsive support team available for assistance.

  • User-friendly interface and easy to learn, with excellent live support.

  • Robust search function and reliable database for client information.

  • Efficient for tracking bookings, appointments, and payroll.

  • Occasional glitches and bugs that need fixing.

  • Some complexity in the interface, requiring time to understand fully.

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Showing 41-46 out of 46

12/22/17

5 out of 5

Great software

What do you like best? I love that I can see my appointments on my phone before I get to work. What do you dislike? I dislike that once an appointment is cashed out, you're still unable to move it. What business problems are you solving with the product? What benefits have you realized? It's easier to move appointments, easier to see what I have each day, and doesn't crash as much.

UI

User in Health, Wellness and Fitness

12/22/17

5 out of 5

Great software

What do you like best? I love that I can see my appointments on my phone before I get to work. What do you dislike? I dislike that once an appointment is cashed out, you're still unable to move it. What problems are you solving with the product? What benefits have you realized? It's easier to move appointments, easier to see what I have each day, and doesn't crash as much.

JR

Jessica R

10/31/17

5 out of 5

Zenoti

What do you like best? The awesome thing about Zenoti is that you have a customer service representative a few clicks away. The program is easy to use but if you do have an issue someone on the zenoti team will help via instant messaging. They are always friendly and helpful. What do you dislike? I have no complaints about this program. Every thing is organized and easy to use. What problems are you solving with the product? What benefits have you realized? I like how ...

Read more

10/31/17

5 out of 5

Zenoti

What do you like best? The awesome thing about Zenoti is that you have a customer service representative a few clicks away. The program is easy to use but if you do have an issue someone on the zenoti team will help via instant messaging. They are always friendly and helpful. What do you dislike? I have no complaints about this program. Every thing is organized and easy to use. What business problems are you solving with the product? What benefits have you realized? I like how ...

Read more

AI

Administrator in Health, Wellness and Fitness

07/15/16

4.5 out of 5

Zenoti

What do you like best? the ability to ask questions to live customer service, ease of checkout What do you dislike? it's a fairly new software to me, and I am still unfamiliar with everything. payroll processing reports are difficult to find/utilize Recommendations to others considering the product: This software is ideal for the spa industry. I am fairly computer savvy, therefore I found Millennium fairly easy to use but my employees struggled with is daily. Zenoti is much ...

Read more

07/15/16

4.5 out of 5

Zenoti

What do you like best? the ability to ask questions to live customer service, ease of checkout What do you dislike? it's a fairly new software to me, and I am still unfamiliar with everything. payroll processing reports are difficult to find/utilize Recommendations to others considering the product This software is ideal for the spa industry. I am fairly computer savvy, therefore I found Millennium fairly easy to use but my employees struggled with is daily. Zenoti is much easier ...

Read more