8.5
Spot Score
Efficiently manage your salon, effortlessly.
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Zenoti offers custom pricing plan
Zenoti is a comprehensive salon management solution that offers a seamless user experience for businesses in the beauty and wellness industry. The standout feature of Zenoti is its exceptional customer support, with users consistently praising the prompt and helpful assistance provided by their support team. This level of support instills confidence in users and ...Read more
Accessible and responsive support team available for assistance.
User-friendly interface and easy to learn, with excellent live support.
Robust search function and reliable database for client information.
Efficient for tracking bookings, appointments, and payroll.
Occasional glitches and bugs that need fixing.
Some complexity in the interface, requiring time to understand fully.
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Showing 31-40 out of 46
UI
User in Consumer Services
07/20/18
THE ABSOLUTE WORST POS/Booking Software
What do you like best? Absolutely nothing. There is nothing I like about Zenoti. What do you dislike? Constant glitches, nonsensical requirements, zero customer support. If you have a choice, please steer clear of Zenoti. Be afraid, be very afraid. Zenoti is THE ABSOLUTE WORST POS/Booking software I have ever used during twenty years in this industry. What problems are you solving with the product? What benefits have you realized? None whatsoever.
07/20/18
THE ABSOLUTE WORST POS/Booking Software
What do you like best? Absolutely nothing. There is nothing I like about Zenoti. What do you dislike? Constant glitches, nonsensical requirements, zero customer support. If you have a choice, please steer clear of Zenoti. Be afraid, be very afraid. Zenoti is THE ABSOLUTE WORST POS/Booking software I have ever used during twenty years in this industry. What business problems are you solving with the product? What benefits have you realized? None whatsoever.
06/13/18
Zenoti
What do you like best? easy to make an appt for patients and prepare the employment schedule What do you dislike? There are glitches in our account and many times our customer support person is unhelpful Recommendations to others considering the product not very pleased with this product thus far What business problems are you solving with the product? What benefits have you realized? Making it easy to make a schedule of appointments with an organized view. It’s nice to have it ...
Read more
UI
User in Health, Wellness and Fitness
06/13/18
Zenoti
What do you like best? easy to make an appt for patients and prepare the employment schedule What do you dislike? There are glitches in our account and many times our customer support person is unhelpful Recommendations to others considering the product: not very pleased with this product thus far What problems are you solving with the product? What benefits have you realized? Making it easy to make a schedule of appointments with an organized view. It’s nice to have ...
Read more
06/10/18
The least user friendly POS/booking platform I've encountered
What do you like best? Excellent client retention notes, client history. What do you dislike? Constant glitches, inability to use POS without entering very specific client data, terribly time consuming with regards to booking multiple clients at one time Recommendations to others considering the product I would recommend looking for another booking platform and avoiding Zenoti if at all possible. What business problems are you solving with the product? What benefits have you ...
Read more
AI
Administrator in Health, Wellness and Fitness
06/10/18
The least user friendly POS/booking platform I've encountered
What do you like best? Excellent client retention notes, client history. What do you dislike? Constant glitches, inability to use POS without entering very specific client data, terribly time consuming with regards to booking multiple clients at one time Recommendations to others considering the product: I would recommend looking for another booking platform and avoiding Zenoti if at all possible. What problems are you solving with the product? What benefits have you ...
Read more
CK
Chris K
04/20/18
Product is an A, great right out of the box; but their Support is A++.
What do you like best? Honestly, coming from 2 other software solutions in other salons, Zenoti has all the things you would expect and some great features you maybe didn't know you needed. But better than anything else, from the salon management side of things, is their insane level of support! Regardless of which SaaS one chooses, there will always be hiccups or struggles or confusion, but the folks at ZENOTI have been so great at walking us thru and solving any issue we have had - in ...
Read more
04/20/18
Product is an A, great right out of the box; but their Support is A++.
What do you like best? Honestly, coming from 2 other software solutions in other salons, Zenoti has all the things you would expect and some great features you maybe didn't know you needed. But better than anything else, from the salon management side of things, is their insane level of support! Regardless of which SaaS one chooses, there will always be hiccups or struggles or confusion, but the folks at ZENOTI have been so great at walking us thru and solving any issue we have had - in ...
Read more
KP
Kendra P
01/30/18
Decent Program
What do you like best? That i can be viewed from a computer or a phone What do you dislike? That some of the features are more difficult to use when used from a phone What problems are you solving with the product? What benefits have you realized? Scheduling
01/30/18
Decent Program
What do you like best? That i can be viewed from a computer or a phone What do you dislike? That some of the features are more difficult to use when used from a phone What business problems are you solving with the product? What benefits have you realized? Scheduling
