8.5
Spot Score
Efficiently manage your salon, effortlessly.
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Zenoti offers custom pricing plan
Zenoti is a comprehensive salon management solution that offers a seamless user experience for businesses in the beauty and wellness industry. The standout feature of Zenoti is its exceptional customer support, with users consistently praising the prompt and helpful assistance provided by their support team. This level of support instills confidence in users and ...Read more
Accessible and responsive support team available for assistance.
User-friendly interface and easy to learn, with excellent live support.
Robust search function and reliable database for client information.
Efficient for tracking bookings, appointments, and payroll.
Occasional glitches and bugs that need fixing.
Some complexity in the interface, requiring time to understand fully.
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Showing 21-30 out of 46
JC
Justine C
09/12/18
Zenoti User experience
What do you like best? The customer service experience is always pleasant, and fast. Fast response time so we don't have to keep our customers waiting long What do you dislike? Too many steps to check out products and close payments, having to select a printer every time you're printing a receipt, it should just print automatically when you select cc complete or close. Have to exit these screens twice, makes the process a lot slower, the customer always notices this. What ...
Read more
09/12/18
Zenoti User experience
What do you like best? The customer service experience is always pleasant, and fast. Fast response time so we don't have to keep our customers waiting long What do you dislike? Too many steps to check out products and close payments, having to select a printer every time you're printing a receipt, it should just print automatically when you select cc complete or close. Have to exit these screens twice, makes the process a lot slower, the customer always notices this. What business ...
Read more
AI
Administrator in Health, Wellness and Fitness
09/11/18
Love it.
What do you like best? I like the zenoti support in the bottom right corner the best. Makes things very easy! What do you dislike? I dislike how you have to go all the way into someone file to see how many prepaids and/or elevations they have on file. Recommendations to others considering the product: Makes things run smoothly in a busy environment with booking and checking out guest! What problems are you solving with the product? What benefits have you realized? We ...
Read more
09/11/18
Love it.
What do you like best? I like the zenoti support in the bottom right corner the best. Makes things very easy! What do you dislike? I dislike how you have to go all the way into someone file to see how many prepaids and/or elevations they have on file. Recommendations to others considering the product Makes things run smoothly in a busy environment with booking and checking out guest! What business problems are you solving with the product? What benefits have you realized? We ...
Read more
09/02/18
Professional expierence
What do you like best? always someone available to help when you have an issue What do you dislike? that they can never really provide a lot of solutions and we are mainly instructed to contact corp What business problems are you solving with the product? What benefits have you realized? managing reports. how easy zenoti makes it to look up specific information
LG
Leanne G
09/02/18
Professional expierence
What do you like best? always someone available to help when you have an issue What do you dislike? that they can never really provide a lot of solutions and we are mainly instructed to contact corp What problems are you solving with the product? What benefits have you realized? managing reports. how easy zenoti makes it to look up specific information
08/31/18
Everything has been great!
What do you like best? How easy it has been to learn, the help with the live zenoti support! What do you dislike? Can’t move appointments sometimes, can’t check prepaids easily. What business problems are you solving with the product? What benefits have you realized? Scheduling appointments, payrol, reports
AI
Administrator in Health, Wellness and Fitness
08/31/18
Everything has been great!
What do you like best? How easy it has been to learn, the help with the live zenoti support! What do you dislike? Can’t move appointments sometimes, can’t check prepaids easily. What problems are you solving with the product? What benefits have you realized? Scheduling appointments, payrol, reports
08/31/18
Zenoti oh Zenoti
What do you like best? I enjoy the quick and easy access to help and assistance when needed. What do you dislike? Constant updates but thats also a good thing. What business problems are you solving with the product? What benefits have you realized? Mass Bookings.
AI
Administrator in Health, Wellness and Fitness
08/31/18
Zenoti oh Zenoti
What do you like best? I enjoy the quick and easy access to help and assistance when needed. What do you dislike? Constant updates but thats also a good thing. What problems are you solving with the product? What benefits have you realized? Mass Bookings.
