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8.5

Spot Score

Zenoti

Zenoti

Efficiently manage your salon, effortlessly.

4

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Zenoti offers custom pricing plan

Zenoti Reviews & Ratings

4

Very Good

Based on 167 ratings & 46 reviews

Rating Distribution

Excellent

(20)

Very Good

(16)

Good

(6)

Poor

(0)

Terible

(4)

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Showing 21-30 out of 46

D

Dylan

10/05/19

4 out of 5

Better than our last appointment tracker!

PROS & CONS What are the best aspects of this product? We no longer miss appointments and bookings ever since we started using Zenoti. It’s very easy to learn and teach our staff too. What aspects are problematic or could work better? It has some bugs to it, but nothing major. I just haven’t figured out how to fix these yet. What specific problems in your company were solved by this product? This is a whole lot better at tracking bookings and appointments than the last app we ...

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N

Neha

10/01/19

4 out of 5

It helps our business thrive.

PROS & CONS What are the best aspects of this product? I love how I can always get a hold of someone from their CS team whenever the need arises. They are very reliable. What aspects are problematic or could work better? Although easily contacted, the support team isn’t always very helpful. They often redirect us to another team for support. What specific problems in your company were solved by this product? Searching through our database in Zenoti has been a walk in the park. ...

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M

Myron

09/16/19

4 out of 5

Very accessible and user-friendly.

PROS & CONS What are the best aspects of this product? Having this app on my phone is such a big convenience. I can easily track my locations and merge them, as needed. What aspects are problematic or could work better? I usually encounter some problem or another at check-out. I’m not too impressed with its reporting feature as well. What specific problems in your company were solved by this product? We’ve managed to minimize the possibility of errors. Now that all of our data ...

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G

Gunnar

09/12/19

4 out of 5

The support staff is always accessible.

PROS & CONS What are the best aspects of this product? I love how accessible their support team is. I can easily reach out to them whenever I have questions. Clients can be easily checked out too. What aspects are problematic or could work better? I’m still in the process of learning the quirks of Zenoti. As such, everything right now seems intimidating for a beginner like me. What specific problems in your company were solved by this product? This has improved our work-process ...

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AI

Administrator in Retail

09/03/19

4 out of 5

Easy to use, always at your fingertips

What do you like best? The ability to have the app on my phone, the ease of use and the fact that all locations can be merged into one app. What do you dislike? The checkout process and pulling data for reports and statistics. What problems are you solving with the product? What benefits have you realized? Booking errors and working more effectively to solve problems quickly as zenoti stores all information needed in one place

R

Raven

08/26/19

4 out of 5

Very impressive. It can handle mass bookings.

PROS & CONS What are the best aspects of this product? Not only does this make our files more accessible, but they have an awesome support team too! What aspects are problematic or could work better? We have to constantly re-learn the app because of the continuous updates that it gets. What specific problems in your company were solved by this product? We use this to handle bulk appointment bookings. Are you a current user of this product? No

12/26/18

4 out of 5

We used to use a scheduling service called INET and Zenoti has simplified our day to day.

What do you like best? The simplicity of learning/teaching the software. Scheduling appointments as well as tracking data has never been easier What do you dislike? No major complaints other than it glitching here and there and having weird issues with a easy but not obvious fix. Recommendations to others considering the product I would defiantly recommend, especially to med spas & salons! What business problems are you solving with the product? What benefits have you realized? ...

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UI

User in Medical Practice

12/26/18

4 out of 5

We used to use a scheduling service called INET and Zenoti has simplified our day to day.

What do you like best? The simplicity of learning/teaching the software. Scheduling appointments as well as tracking data has never been easier What do you dislike? No major complaints other than it glitching here and there and having weird issues with a easy but not obvious fix. Recommendations to others considering the product: I would defiantly recommend, especially to med spas & salons! What problems are you solving with the product? What benefits have you realized? ...

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09/02/18

4 out of 5

Professional expierence

What do you like best? always someone available to help when you have an issue What do you dislike? that they can never really provide a lot of solutions and we are mainly instructed to contact corp What business problems are you solving with the product? What benefits have you realized? managing reports. how easy zenoti makes it to look up specific information

LG

Leanne G

09/02/18

4 out of 5

Professional expierence

What do you like best? always someone available to help when you have an issue What do you dislike? that they can never really provide a lot of solutions and we are mainly instructed to contact corp What problems are you solving with the product? What benefits have you realized? managing reports. how easy zenoti makes it to look up specific information