Zenoti

Their support team is always just a click away.

PROS & CONS What are the best aspects of this product? My favorite thing about Zenoti is that they always have a support team available. I can simply send them a quick message on their chatbox, and they will respond right away. This gives me added confidence in exploring the app. What aspects are problematic or could work better? Everything works. I don’t have any negative notes about it. What specific problems in your company were solved by this product? Zenoti’s search ...

It’s been useful so far.

PROS & CONS What are the best aspects of this product? This was such an easy app to get to know. It also helps that their support team was always just a click away. What aspects are problematic or could work better? The appointments are basically set in stone—it’s hard to rebook them. It’s almost impossible to check prepaid appointments too. What specific problems in your company were solved by this product? This is a good tool for tracking bookings, payroll, etc. Are you a ...

This is a 5-star product.

PROS & CONS What are the best aspects of this product? It’s very easy to access their support team. All I have to do is to click on the icon at the right bottom corner. What aspects are problematic or could work better? It would be nice to have a master file of all pending tasks/bookings rather than having to check each individual account. What specific problems in your company were solved by this product? We’ve said goodbye to confirmation calls to our clients. We simply send ...

Great product and excellent support.

PROS & CONS What are the best aspects of this product? I’m not exactly new to solutions like Zenoti, but this app does bring something else to the table. Other than this, I’m also impressed with the level of attentiveness that their support staff has. As is natural in most software/solutions, we did hit walls in the duration of our Zenoti usage. In all this, their team was always available to assist us—and they responded at an impressive speed too. What aspects are problematic or ...

Just what I need to handle tasks at work.

PROS & CONS What are the best aspects of this product? This app gives me access to all of my tasks on my phone. This is great because I don’t want to be bombarded by surprise tasks at work. What aspects are problematic or could work better? It takes a while for appointments to be tagged as done even after they’ve cashed out. What specific problems in your company were solved by this product? This makes appointment handling a lot easier. I love how it gives me access to my task ...

Love it.

What do you like best? I like the zenoti support in the bottom right corner the best. Makes things very easy! What do you dislike? I dislike how you have to go all the way into someone file to see how many prepaids and/or elevations they have on file. Recommendations to others considering the product: Makes things run smoothly in a busy environment with booking and checking out guest! What problems are you solving with the product? What benefits have you realized? We ...

Love it.

What do you like best? I like the zenoti support in the bottom right corner the best. Makes things very easy! What do you dislike? I dislike how you have to go all the way into someone file to see how many prepaids and/or elevations they have on file. Recommendations to others considering the product Makes things run smoothly in a busy environment with booking and checking out guest! What business problems are you solving with the product? What benefits have you realized? We ...

Everything has been great!

What do you like best? How easy it has been to learn, the help with the live zenoti support! What do you dislike? Can’t move appointments sometimes, can’t check prepaids easily. What business problems are you solving with the product? What benefits have you realized? Scheduling appointments, payrol, reports

Everything has been great!

What do you like best? How easy it has been to learn, the help with the live zenoti support! What do you dislike? Can’t move appointments sometimes, can’t check prepaids easily. What problems are you solving with the product? What benefits have you realized? Scheduling appointments, payrol, reports

Product is an A, great right out of the box; but their Support is A++.

What do you like best? Honestly, coming from 2 other software solutions in other salons, Zenoti has all the things you would expect and some great features you maybe didn't know you needed. But better than anything else, from the salon management side of things, is their insane level of support! Regardless of which SaaS one chooses, there will always be hiccups or struggles or confusion, but the folks at ZENOTI have been so great at walking us thru and solving any issue we have had - in ...