zenloop

"Great experience to use Zenloop"

What do you like best about zenloop? The best thing I like about zen loop is we mostly give services but we don't know how customers feel about the services that where zenloop helped me a lot it is very easy to use and with the help of this I cam to know the feedback of the customers with great customer support. What do you dislike about zenloop? As of now there is no dislikes because as I am exploring more about the product as of now it is good to use to know the feedback from ...

"Review on Zenloop"

What do you like best about zenloop? The best Thing I like about the Zenloop is the scope of users giving feedback on the services, based on their inputs and feedback we can make the changes and we can able to kmow How frequetly customers are using the servies by the team support. What do you dislike about zenloop? When we talk about dislikes about Zenloop, I Just came to about it I need to learn and use more then I can able to say. What problems is zenloop solving and how is that ...

"Great Solution & Company"

What do you like best about zenloop? Besides generating value for our customers, the user experience of zenloop is great! Zenloop is eager to improve the tool every day and also asks us for detailed feedback. If we need support, we quickly receive it. What do you dislike about zenloop? Actually there is nothing that dislike about the solution or the service - zenloop is a really great company! Recommendations to others considering zenloop: In comparison to other solutions the integration of ...

"Powerful experience management platform!"

What do you like best about zenloop? With zenloop, it is super easy to gather essential insights on customers wishes and painpoints throughout the whole customer journey. Moreover, drivers for both loyalty and dissatisfaction are automatically identified which enables a quick reaction to issues and prioritization. zenloop is definitely a powerful tool to manage customer experience systematically! What do you dislike about zenloop? It should be possible to structure the dashboard a little ...

Very insigthful NPS tool

PROS: Zenloops team was quick to set us up and has ever since been very helpful. We were able to further understand and prevent customer churn. CONS: Nothing problematic has happend so far. The service team is always very helpful as well.

Zenloop - great experience

PROS & CONS What are the best aspects of this product? Before zenloop we had answer rates below 10%, with zenloop and the NPS method we increased these answer rates to around 30%. This drastically helps us to gain valuable insights and enables us to act on these. What aspects are problematic or could work better? In generell we are really pleased with the product but there could be more integrations released What specific problems in your company were solved by this product? Surveying our ...

Zenloop – great experience

PROS: Before zenloop we had answer rates below 10%, with zenloop and the NPS method we increased these answer rates to around 30%. This drastically helps us to gain valuable insights and enables us to act on these. CONS: In generell we are really pleased with the product but there could be more integrations released

"zenloop great experience"

What do you like best about zenloop? Zenloop increased our customer feedback from below 10% from previous surveys to currently around 30%. This helps us to better understand our customers and act on their feedback. Another thing to point out is the great team and fast set up. What do you dislike about zenloop? At the moment we are quite statisfied with the product and service Recommendations to others considering zenloop: I can only recommend zenloop and the zenloop team to everyone who ...

"Very Friendly, fast hands on company and service"

What do you like best about zenloop? Whenever I have a question, I can contact them directly and will get an answer in between a day. If there is a problem, they will work it out and find a solution! What do you dislike about zenloop? we just had little problems adding zenloop to shopify but they worked out a great solution very far, so there is actually no dislike What problems is zenloop solving and how is that benefiting you? We wanted to get a better overview of how we can increase our ...

"Zenloop gives us a lot of opportunities"

What do you like best about zenloop? Very easy way to integrate the voice of customer into different touchpoints. Possibility to react to customer feedback (using promoters and preventing churn). Very helpful customer service - they give good and proactive advise. What do you dislike about zenloop? The sentiment analysis is a very good feature but also has some limitations. What problems is zenloop solving and how is that benefiting you? Analysing pain points. Increasing good reviews. ...